Information Technology Trainee (Maroochydore)

Full time 24-month Information Technology Traineeship opportunity based in Bokarina
- Work for a non-for-profit organisation
- One of Australia’s largest disability service providers.
- Salary Sacrificing Benefits Available
- Our supportive team will assist you every step of the way during your traineeship journey.
- If you are looking to build a career in IT & love troubleshooting and helping people, then we would love to hear from you!

**Who We Are?**

**Community Solutions Group** makes a difference in people's lives
- supporting them to achieve their goals and working with them on their pathway to possibilities. We deliver a broad range of services focused on the employment, education, wellbeing and independence of individuals, families, and communities.

**The Traineeship**

We’re recruiting a motivated, reliable, confident and keen trainee to join the Finance & Infrastructure Team with the Endeavour Foundation. You’ll be combining full-time work and have allocated time each week at work to participate in study.

The Certificate III in Information Technology is an entry-level qualification that will provide our successful graduate with the knowledge and a comprehensive set of technical skills along the way. Some of your day to day duties will include:

- Provide assistance to the ICT Service Desk Officers with Level One ticket requests
- delivery will be via telephone and in person, but may also be on
- Support the team with tagging/barcoding ICT assets for allocation to internal stakeholders
- Provide assistance in the actioning of requests for user accounts, mailboxes and access permissions
- Assist in the allocation and return of ICT equipment
- Assist with documentation creation and maintenance as necessary

**What will you bring to the role?**

The team will help you develop during the traineeship, but there are some minimum requirements and key traits we’re looking for:

- The knack for learning technical tasks, systems & troubleshooting IT issues once trained
- A confident, friendly nature
- you’ll enjoy talking to people and be a great communicator
- You’ll enjoy working in a busy environment that can change from day to day
- Experience in customer service would be highly regarded
- A well organised and motivated individual with an invested interest in developing professionally
- IT skills and a true interest in all things IT related
- you’ll love your IT!
- Blue Card, NDIS worker Screening Check including a Fit2work police history check.
- Ability to work between 08:00am
- 5:00pm Monday to Friday

**What can we offer you?**
- Salary Packaging Benefits! Package up to $15,900 of your annual salary tax free. Less tax = more take home pay for you!
- In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, holiday accommodation etc.)
- A weekly wage paid to you directly by Community Solutions
- Leave entitlements inc. Annual Leave and Personal Leave
- Mentoring, **ongoing support**and regular visits from your committed Field Officer
- Ability to obtain a **certification **and vast range of **industry skills and experience.**:

- An **Employee Assistance Program**:

- a free and confidential phone-based counselling service available

**So what's next...**

We can't wait to hear from you! Apply on Kit Job: kitjobau.com/job/3r0be3