Maintenance Project Officer– Impactful Coordinator …, Sunshine Coast Regional

Troocoo

Troocoo Government are currently on the search for an AO4 Project Officer (Maintenance) to join a busy QLD Government team based on the Sunshine Coast! This is an initial 3-year agency labour hire contract opportunity, paying$60.06
- $65.82 per hour + super (depending on experience). The Role

As the AO4 Project Officer (Maintenance), you will play a key role in coordinating maintenance-related enquiries, supporting maintenance programs and contracts, maintaining critical records and registers, and ensuring requests are actioned efficiently and within required timeframes. You will manage a high-volume shared inbox, assess and allocate requests to appropriate stakeholders, maintain records within SharePoint and other systems, assist with customer feedback and vehicle damage claim processes, and provide administrative and project support to maintenance teams across the region. Key Responsibilities:
- Manage and maintain a high-volume maintenance enquiries inbox, ensuring requests, complaints and public enquiries are accurately recorded, assessed and allocated.
- Maintain maintenance registers, databases and records to ensure information remains accurate, current and accessible.
- Support the management of customer feedback requests and vehicle damage claim enquiries, coordinating investigations and stakeholder responses.
- Provide advice and support to internal and external stakeholders regarding maintenance-related enquiries and processes.
- Assist Project Managers with the delivery of maintenance projects, contracts and operational activities.
- Coordinate records management activities and ensure compliance with departmental procedures.
- Identify opportunities for process improvements and contribute to enhancements across systems, workflows and record-keeping practices.
- Provide guidance and training to team members on maintenance enquiry management processes and systems.
- Monitor outstanding actions and ensure enquiries and requests are resolved within required timeframes. About You

To be a competitive applicant for the AO4 Project Officer position, you would demonstrate the following:

- Previous experience in project support, administration, operations support or maintenance coordination roles.
- Experience maintaining records, registers, databases and shared inboxes.
- Excellent stakeholder engagement and communication skills.
- Robust attention to detail and commitment to delivering accurate, high-quality work.
- Experience using systems such as SharePoint, Microsoft Office and other business systems. If this sounds like the perfect role for you, please apply now! Applications will be reviewed as they are received and may be utilised for future similar positions. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rsey3