Support Analyst - Pallet Team (Banksmeadow)

**Bring control. Protect value. Keep the system honest.**

When returnable packaging works well, no one notices. Pallets move. Data balances. Costs stay controlled.

This role makes that **happen**.

**Why join?**
- Step into a high‑trust, high‑impact role with real ownership
- Work as part of a tight Pallet team delivering strong results with lean resources
- Partner with experienced local and offshore colleagues
- Clear expectations, strong support, and room to grow
- Be backed to challenge, improve, and influence operations

**Why this role matters**

Our **Pallet Team**supports a **national operation**across multiple business units, managing millions of pallets annually and safeguarding significant asset value.

With a lean, high‑performing team in place, this role is critical to:

- Maintaining tight controls and governance
- Ensuring accurate pallet data and reconciliations
- Preventing losses before they happen
- not cleaning them up later

This isn’t a passive pallet role. It’s a **control point**in a complex system.

**What you’re here to own**

You’ll sit at the control point of our national pallet team
- where accuracy, discipline, and follow‑through protect real value.

**Your focus is easy and critical**:

- Keep pallet and cage data clean, accurate, and defensible in 2IC
- Ensure daily movements balance, anomalies are spotted early, and reconciliations land on time
- Partner confidently with operations, customers, and our offshore pallet support team across the nation
- Bring structure to complex systems (including TollWorks) and make them work as intended

**When this role is done well**:

- Data exceptions drop
- Reconciliations are closed, not chased
- Risks are surfaced early
- not discovered months later
- The business trusts the numbers
- You’ll audit, validate, question, escalate, and improve
- because doing it right protects cost, service, and reputation.
- Over time, you become the trusted go‑to for returnable packaging control, not just someone who processes it.

**How you thrive here**
- Background as a **Senior Pallet Controller / Pallet Manager**or similar
- Hands‑on experience with pallet pooling, hire equipment or Pallet governance
- Transport, warehouse or logistics operations exposure
- Confident Excel skills (medium-high level)
- Comfortable working virtually and independently across states
- Process‑driven, proactive, and confident influencing others
- If you’re looking for a role to coast
- this isn’t it.
- >If you take pride in protecting value, getting the detail right, and improving how things run
- **you’ll thrive here.**

**Ready to step into a role that keeps the Pallet engine running cleanly?**

**About Team Global Express**

**Why TGE**

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

**What we offer**
- Competitive salary above industry standards
- Upskilling, training, mentoring and more to support your career development journey
- Fun and practical employee perks and discounts
- Flexible work, including work from home
- Inclusive parental leave policy that supports all parents & carers
- Peer recognition awards acknowledge when you go above and beyond.

**An inclusive workplace, works for everyone**

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

**Our recruitment process**

**Other things to note**
- When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
- TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia. Apply on Kit Job: kitjobau.com/job/3qzhiv