Customer Service / Administration Role Matraville
Customer Service / Administration Role Matraville
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Matraville, Australia -
Posted: less than a week ago
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Description
Customer Service / Administration Role
About us
Medi-Rent has over 30 years’ experience in providing medical and maternity rental equipment for the management of people’s health as well as preventative solutions to optimise healthy lifestyles.
Complete on-the-job training will be provided in this key role to support our Customer Service team. We are looking for a full time Customer Service Officer to be based at our Matraville location. You will work closely with the Operations Manager and service our clients across Australia and Recent Zealand.
Tasks & responsibilities
Speaking with customers and clients over the phone and in person at our office
Assisting customers with product enquiries and payment options
Creating accurate rental contracts and ensuring all conditions for rental have been met
Processing returns and exchanges in our rental system
Maintaining accurate customer records
Availability to work one weekend per month would be desirable
Skills & Experience
Experience in Customer Service, sales, marketing or communications role
Robust administrative and computer skills using software such as Microsoft Office Suite.
Ability to empathise with customers and solve problems tactfully, respectfully and politely
Excellent verbal and written communication skills
Ability to work independently and as part of a team
Proven knowledge of secure work practices
High attention to detail
Ability to organise to meet processing times
Positive and friendly attitude
Qualifications
Criminal Records Check or ability to obtain one
Current driver’s license preferred
Medi-Rent works to provide its staff with support, career development opportunities, education, responsibility and recognition, work/life balance, and satisfying roles.
Due to the high volume of enquiries, only short
listed applicants will be contacted.
Salary: $65,000.00
- $70,000.00 per year
Schedule:
8 hour shift
Day shift
Weekend availability
Work Authorisation:
Australia (required)
Ability to Relocate:
Matraville, NSW: Relocate before starting work (required)
Work Location: In person Apply on Kit Job: kitjobau.com/job/3r4bvi
About us
Medi-Rent has over 30 years’ experience in providing medical and maternity rental equipment for the management of people’s health as well as preventative solutions to optimise healthy lifestyles.
Complete on-the-job training will be provided in this key role to support our Customer Service team. We are looking for a full time Customer Service Officer to be based at our Matraville location. You will work closely with the Operations Manager and service our clients across Australia and Recent Zealand.
Tasks & responsibilities
Speaking with customers and clients over the phone and in person at our office
Assisting customers with product enquiries and payment options
Creating accurate rental contracts and ensuring all conditions for rental have been met
Processing returns and exchanges in our rental system
Maintaining accurate customer records
Availability to work one weekend per month would be desirable
Skills & Experience
Experience in Customer Service, sales, marketing or communications role
Robust administrative and computer skills using software such as Microsoft Office Suite.
Ability to empathise with customers and solve problems tactfully, respectfully and politely
Excellent verbal and written communication skills
Ability to work independently and as part of a team
Proven knowledge of secure work practices
High attention to detail
Ability to organise to meet processing times
Positive and friendly attitude
Qualifications
Criminal Records Check or ability to obtain one
Current driver’s license preferred
Medi-Rent works to provide its staff with support, career development opportunities, education, responsibility and recognition, work/life balance, and satisfying roles.
Due to the high volume of enquiries, only short
listed applicants will be contacted.
Salary: $65,000.00
- $70,000.00 per year
Schedule:
8 hour shift
Day shift
Weekend availability
Work Authorisation:
Australia (required)
Ability to Relocate:
Matraville, NSW: Relocate before starting work (required)
Work Location: In person Apply on Kit Job: kitjobau.com/job/3r4bvi
Highlights
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Company nameMedi-Rent -
Job positionCustomer Service / Administration Role Matraville
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