Receptionist and Program Support Officer (Marrickville)

Are you an organised and proactive Receptionist and administrator who thrives in a fast-paced, multicultural environment? Join our team and play a vital role in supporting programs that make a real difference in culturally and linguistically diverse communities. This is a front-of-house role where you’ll be the first point of contact for clients, staff, and stakeholders, greeting visitors, managing enquiries, and ensuring a welcoming and professional setting. You’ll also provide essential administrative support to the CEO and Program Managers, helping keep our operations running smoothly. This role is full time and based on site 5 days per week. Key Responsibilities:
- Greet and assist clients, staff, and stakeholders in a friendly and professional manner
- Manage phone and email enquiries and maintain internal systems (SharePoint, CRM)
- Provide admin support to Program Managers and the CEO, including meeting coordination, agendas, minutes, and catering
- Assist with onboarding staff to IT systems and tools
- Support procurement, ordering, and financial reconciliations
- Help organise events, workshops, and training sessions-including running errands for catering and supplies
- Ensure office and meeting spaces are clean and presentable About You:
- Minimum 3 years’ experience in administration (NGO, government, or corporate)
- Strong IT skills (Microsoft Office, SharePoint, Teams, Excel)
- Excellent communication and stakeholder engagement skills
- Highly organised, adaptable, and proactive
- Able to work independently and in diverse teams
- Current driver’s licence, comprehensive insurance, and access to a car (essential for errands and event support) Ethnic Community Services is proud to be an EEO employer who supports an inclusive approach in the workplace. Employment with ECS is subject to satisfactory background checks which may include a National Police Check and Reference checks. Should you require further information about the role please email the Operations Manager: Please note: Due to the high volume of applications only shortlisted candidates will be contacted and asked to attend a face-to-face interview based at our Marrickville office. To apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa. Apply on Kit Job: kitjobau.com/job/3pt6kb