Sales Team Leader (Tempe)

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."

**Location**
- Sydney (Tempe)

**Employment type**
- Full Time Permanent

**Department**
- Sales & Commercial

**Deadline**
- 2025-10-24

**Our team within IKEA**
- At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.

**What you need to know**
- Working at IKEA has its benefits and rewards:

- 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Co-worker uniform provided
- Free Co-worker parking
- Bonus programme (where eligible)
- Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional information:

- This role is Permanent, Full-time, 76hrs/fortnight.
- Applications close Friday 24 October 2025
- As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work alternating weekend shifts (both Saturday and Sunday).

**About this work area**
- As Sales Team Leader your responsibilities will include, but are not limited to:

- Drive sales growth by understanding our customers’ needs, analysing the local market, and monitoring competition to prioritise products and services that enhance profitability.
- Securing operational performance and development of dedicated area of the business
- Responsible for execution of central solution and ways of working as well as development and constant improvement of local ways of working and internal service agreements.
- Develop and maintain comprehensive product knowledge, sharing insights with both customers and team members.
- Ensure a seamless and positive customer experience across both channels, consistently meeting customer expectations.
- Lead and motivate team members to maintain an organised, well-stocked environment, ensuring the IKEA product range is presented in an inspiring and engaging way.
- Consistently analysing sales data to identify opportunities for improvement and implementing strategies to streamline processes and drive business results.

**Who you are**
- As Sales Team Leader you are:

- Proactive and customer-focused, using the right attitude and behaviours to actively drive sales and assist customers in their buying decisions.
- Committed to developing co-workers by managing performance, providing coaching, and building a strong talent pipeline for future leadership roles.
- Continuously proactive in seeking ways to simplify processes and reduce unnecessary negative costs to the business.
- Driven to thrive in a multi-faceted, quick paced environment where you are relentless about delivering the best outcomes for co-worker, customer, and business.

**We need people like you**
- At IKEA, work is so much more than a job. Come join us!

**We need people like you**
- At IKEA, work is so much more than a job. Come join us! Apply on Kit Job: kitjobau.com/job/3ra9j6