Executive Concierge (Melbourne)

We are seeking an Executive Concierge to join our high performing onsite team within a premium landmark commercial building in the heart of the city. We are located on the traditional land of the Wurundjeri people. What your day will look like:
- Deliver outstanding front of house service by warmly welcoming all visitors, managing visitor registration, answering and directing calls, booking meeting rooms, and providing concierge support including transport coordination and local recommendations.
- Act as an extension of the Facilities Management team by responding to Tenant Service Requests, coordinating building and housekeeping services, and conducting regular inspections of common areas and amenities.
- Support customer experience initiatives, including events coordination, content updates for the Host building app, amenity bookings, and retail promotions. What you’ll bring:
- Previous experience in a Front Desk, Concierge, Customer Service or Hospitality role (highly regarded).
- Exceptional interpersonal skills with the ability to build genuine rapport and trusted relationships.
- Strong problem solving capability and a passion for delivering memorable customer experiences.
- A flexible, adaptable approach with the confidence to work independently.
- Proficiency in Microsoft Office, mobile technologies and workplace applications. So, what's in it for you?
- No weekend work, consistent Monday‑Friday 8.00am – 4.30pm hours.
- Ongoing professional development to support you and explore your learning potential and career goals.
- A range of discounted corporate and wellness advantages including personalised wellbeing programs, counselling and mental health support, discounted health insurance and flexible leave. We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3pttmd