Capability Assurance and Compliance Manager (Melbourne)

Primary Location VIC
- Melbourne
- 655 Collins St Job Description Summary New exciting opportunity to work within our Defence Division About the Role We have a role available for a Capability Assurance & Compliance Manager in our Defence division. This is a permanent full time position based in Melbourne, Darwin or Adelaide. About us Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries
- we keep communities connected. Your next role comes with these perks:
- Flexible working
- all flexibility requests are genuinely considered. This position offers hybrid working.
- Career development – we offer growth opportunities and support internal mobility. Employees have access to skill enhancement through cross-training among service teams, as well as participation in mentoring and leadership development programs.
- Access
- discounts for hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers. We also offer access to novated leasing and a share matching program.
- Paid leave
- parental, cultural, community service, defence, study, corporate volunteering and purchased leave available.
- Culture – we are dedicated to fostering a workplace environment that values diversity and inclusion, and meaningful recognition. About the Role
- Own end‑to‑end delivery of the 3rd‑party audit program and ensure audits are completed on time.
- Keep the schedule aligned with contract requirements and Defence priorities.
- Ensure all service lines, sites, documentation, systems, and personnel are audit‑ready.
- Serve as the main point of contact for external auditors.
- Track non‑conformances, CARs, and corrective actions through to closure.
- Confirm audit outcomes demonstrate compliance with contractual and procedural requirements.
- Deliver regular program updates, including monthly auditor and customer meetings.
- Share annual schedules, notifications, and reporting expectations with stakeholders.
- Arrange SME participation for desktop and onsite audits.
- Provide objective evidence to third‑party auditors.
- Consolidate feedback, manage responses, and oversee systemic issue resolution.
- Ensure adequate resourcing to support successful audit delivery. About You Our ideal candidate will have:
- Internal auditing experience with demonstrated interaction with third‑party auditors.
- Facilities maintenance background with a minimum of 5 years’ experience.
- Lead Auditor certification.
- Time‑management capability across concurrent projects.
- Strong communication skills with internal and external stakeholders.
- Leadership and coordination of audit programs.
- Stakeholder engagement to ensure timely audit outcomes with explicit actions. You must be an Australian Citizen and able to obtain and maintain a Defence Security Clearance. How to apply Please submit your interest with the apply button where you will be directed to create a profile on our system. We celebrate diversity at Service Stream and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups. Applications are unable to be accepted via email. If you require any reasonable adjustments to the recruitment process, please email . Department Administration How to Apply If this sounds like you apply now to the Service Stream Recruitment Team via the online application button. Apply on Kit Job: kitjobau.com/job/3pywyt