Event Operations Manager (Melbourne)

Job Summary Are you a hands‑on and experienced operations leader with a passion for live music and events? We’re looking for an Event Operations Manager to join the team at Palais Theatre in Melbourne and take charge of delivering exceptional, safe, and seamless events night after night. What You’ll Be Doing
- Event delivery leadership: Lead hands‑on front of house operations across all events and functions, from setup and logistics, leading event day delivery, through to post‑event reporting and financial settlement.
- Stakeholder coordination: Liaise with Promoters, Tour Managers, Suppliers, and Stakeholders to gather critical event information and ensure full operational readiness.
- Health, safety and risk management: Oversee risk assessments, pre‑event checklists, hazard controls, and emergency preparedness, acting as Chief Warden on site when required.
- People leadership: Recruit, roster, train, and manage a large team of casual FOH staff and contractors, supporting performance and maintaining a safe, professional environment.
- Incident management: Lead incident reporting and actively contribute to the venue’s OH&S; Committee.
- Financial oversight: Assist in achieving income and budget targets, managing operational expenditure and staffing resources efficiently. What You’ll Bring
- Proven operations experience: A strong background in event or venue operations, ideally within live music or entertainment, with demonstrated experience managing large casual teams.
- Leadership presence: The ability to lead, motivate, and direct 100+ staff and security personnel in a energetic, high‑pressure environment.
- Health and safety expertise: Solid understanding of Risk Assessments, emergency preparedness, and incident management, with the ability to make sound decisions under pressure.
- Sharp organisational skills: High attention to detail and the ability to manage multiple moving parts across staffing, logistics, and communications simultaneously.
- Commercial awareness: Financial acumen and confidence managing budgets, staffing costs, and operational resources efficiently.
- Flexibility and commitment: Availability to regularly work nights, weekends, and public holidays as the role requires. The Benefits
- A vibrant, music‑focused workplace fostering creativity and collaboration.
- Opportunities for professional development and career advancement.
- A flexible approach to when and where you work, designed to support balance in all aspects of life.
- Access to concerts, events, and other entertainment perks.
- A diverse, equitable workplace where every voice matters.
- Comprehensive benefits, from volunteer days to wellness programs and mental health support. Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Talent matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3qsbpb