Technician Ocms Datacentre and Network (Melbourne)

Ding! Ding! Trams are the heart of Melbourne
- join our team and be part of the world’s largest tram network.

**About this opportunity**- Yarra Trams requires a Technician OCMS Datacentre and Network to provide technical services to improve and deliver a secure, stable, efficient ICT Network and Phone services consisting of LAN, WAN, Wireless, Firewall and Telephony technologies including Datacentre Administration and Maintenance. Reporting to the Technical Services Manager this role involves:- Delivery of the following services in accordance with Service Level Agreement:

- o Networks (Firewall, Wifi, LAN, WAN & Fibre, Load Balancers) Service
- o Telephony (PABX, VOIP, Mobile, Smart Phones) Service
- o Managed Rack (Datacentre) Service
- o Building Access Service- Ensuring services are secure from attacks, external threats and virus.
- Maintaining and develop architecture diagrams and as built’s for assets (including updated to Asset Register)
- Performing health checks, maintenance tasks (including patching and regular Firmware upgradation’s) as defined in the Support Document/Technical Maintenance Plan to ensure assets are that performing to the correct service levels
- Performing after hours support as required (Major incident only)
- The ability to be on an 24x7 After Hours On Call Roster
- Performing DR
- Disaster Recovery and service continuity testing and maintain applicable DR documentation-
- **About you**- Ideally you will have:- Tertiary qualifications in Information Technology and/or significant proven experience, relevant to this discipline.
- Experience establishing robust network, telephone environments by designing system configuration; system installation; defining, documenting, and enforcing system maintenance, optimisation and support standards.
- Qualification to industry standard. Must have CCNP
- Certified Cisco Network Professional qualifications
- Knowledge of Microsoft enterprise computing.
- Sound understanding and experience of adoption and implementation of ITIL(Information Technology Infrastructure Languages) practices (V3 preferred, preferably practitioner certification)
- Expert knowledge and experience of maintaining Datacentres,
- Expert knowledge in security networks, Firewalls, Servers, Wireless Technologies, Secure Authentication with Profiling and Load Balancing-
- Applications close: 20 November 2025

**Why Yarra Trams?**

At Yarra Trams, we foster a workplace grounded in respect, celebrating diversity and embracing inclusivity. You’ll also enjoy the following benefits:

- A free travel pass for Victoria’s Public Transport Network
- Market-competitive salary and great conditions
- Professional development
- Career growth opportunities
- A commitment to your health and wellbeing including free flu vax, discounted gym membership, and access to our Employee Assistance Program (EAP)
- Paid Parental Leave for primary caregivers

**About Yarra Trams**

Yarra Trams is proudly operated by Yarra Journey Makers, a joint venture between Transdev Australia and John Holland. We work with the Department of Transport and Planning, alongside its transport agencies and operators to provide a fully integrated, sustainable transport service for the people of Melbourne.

Please note, our selection process includes pre-employment checks, such as a police check and a medical assessment. Yarra Trams employees are required to adhere to Yarra Trams Policies and Procedures such as, but not limited to, Health and Safety Policy, Equal Employment Opportunity & Workplace Bullying Policy, Drug and Alcohol Management Program Policy (including drug and alcohol testing programs). Apply on Kit Job: kitjobau.com/job/3qzjg6