Warehouse Supervisor (Melbourne)

Join a global coffee brand and support Cotti Coffee’s rapid expansion across Australia!

Cotti Coffee currently operates 27 stores across Australia and is steadily progressing towards its strategic goal of 100 stores. This role offers a unique opportunity to contribute to the scaling and optimisation of our supply chain operations.

**About Cotti Coffee**

Cotti Coffee is a globally renowned coffee chain originating from China, with over 16,000 stores across China and more than 20 countries worldwide. We are committed to delivering innovative, high-quality coffee experiences to local communities around the world.

**Our Mission**

To “Enjoy a comfortable coffee lifestyle” — making premium coffee an accessible and enjoyable part of everyday life.

**Our Vision**

To become a globally leading coffee supply chain and technology solution provider, delivering diverse product offerings and advanced technical solutions to meet the evolving needs of coffee lovers worldwide.

Cotti Coffee focuses exclusively on beverages, with signature products including coconut latte, rice latte, fruit-flavoured coffee and bubble tea.

As a global sponsor of the Argentina National Football Team, and through collaborations with celebrities and popular cultural IPs, Cotti Coffee continues to strengthen its international presence and youthful brand image.

**What will you be doing?**

Reporting to the Australia Operations Team, you will be responsible for overseeing warehouse operations, inventory management and store distribution to ensure an efficient, accurate and scalable supply chain.

**Warehouse Operations**
- Manage daily warehouse operations, including receiving, checking, put-away, picking, packing and dispatch
- Ensure raw materials, consumables and equipment are properly stored, clearly labelled and managed using FIFO principles
- Maintain warehouse cleanliness, safety and compliance in line with food safety and regulatory requirements
- Optimise warehouse layout and space utilisation to improve operational efficiency
- Resolve inventory discrepancies, damages, expiry issues and dispatch errors

**Distribution & Logistics Coordination**
- Plan and coordinate daily store replenishment and delivery schedules
- Liaise with third-party logistics providers to optimise delivery routes, frequency and costs
- Manage urgent deliveries, ad-hoc replenishment and logistics support for recent store openings
- Monitor delivery performance and service levels, and continuously drive improvement

**Inventory Control & Data Management**
- Conduct regular and ad-hoc stocktakes to ensure inventory accuracy
- Monitor inventory turnover to prevent stock shortages or overstocking
- Provide replenishment and stocking recommendations based on store demand and sales trends
- Maintain inventory records, analysis and reporting using systems and Excel

**Store & Cross-functional Collaboration**
- Act as the main point of contact between the warehouse and store operations
- Work closely with Procurement, Operations and Finance teams to ensure smooth supply chain execution
- Support warehouse and logistics preparation for new store openings

**Team & Process Management**
- Manage warehouse staff and casual labour, including rostering and training
- Develop, implement and continuously improve warehouse and distribution SOPs
- Drive process standardisation to support rapid store network growth

**What are we looking for?**

You are highly organised, hands-on and execution-driven, with the ability to operate effectively in a fast-paced, multi-site environment.

**Essential requirements**:

- Bachelor’s degree or above
- Fluent in both Mandarin and English, with strong communication skills
- Proficient in Microsoft Excel and basic data analysis
- Proven experience in warehouse, logistics or supply chain management
- Strong sense of responsibility, execution capability and problem-solving skills
- Ability to work under pressure and adapt to rapid business growth
- Australian Permanent Residency or Citizenship is required

**Desirable experience**:

- Experience within branded warehouse or branded warehouse & distribution operations
- Experience in hospitality, coffee, retail or chain-store supply chains
- Familiarity with beverage ingredient management, shelf life and batch control
- Experience supporting multi-store or fast-scaling businesses
- **A Chinese version of the resume is required**

Pay: $6,000.00
- $7,000.00 per month

Work Location: In person Apply on Kit Job: kitjobau.com/job/3rhr2j