Optical Assistant: Frame Fitting & Customer Care Melbourne

Bailey Nelson is on the lookout for a Casual Optical Assistant to join our Doncaster team!

At Bailey Nelson, we’re on a mission to change how people see the world—and how the world sees them. We’re a down-to-earth team that’s obsessed with improving every day, and we’re growing fast.

Our secret? Our people. The connections and experiences we build
- with each other and with our customers are what set us apart and make us a brand of choice.

Ready to be part of it?

What you’ll be doing

As an Optical Assistant, you’ll be at the heart of the customer experience, helping people find their perfect frames, supporting their eyecare needs, and making every visit unforgettable.

What’s in it for you?

A role where you can make a real impact every single day

Access to our world-class online learning platform to keep you sharp and in the know with all things BN

1 free pair of glasses per quarter product allowance so you can rep the brand in style and a year's supply of contacts!

A supportive leadership team that genuinely invests in your growth

What we’re looking for

Customer-first mindset – You’ve got experience in retail, hospitality, or similar and know how to deliver standout service

Optical experience? Great. No experience? No worries. If you’re keen to learn, we’re keen to teach

Passion & energy – You bring positivity, enthusiasm, and a can-do attitude

Rapid-paced adaptability – You thrive in a dynamic, ever-evolving environment

Solid time management – You get things done without compromising customer experience

Problem-solving skills – You love helping people find the right solution

Team player – You build excellent relationships with everyone around you

Results-driven – You love hitting goals through amazing service

Flexibility – Must have weekend availability and be able to pick up additional weekday shifts as needed.

This is your chance to step into an exciting role, elevate your career and experience, and be part of a brand that’s growing fast.

Ready to frame your future? Apply now.

Bailey Nelson is proud to be an inclusive, diverse workplace. We welcome applicants from all backgrounds and identities.

J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rkysu