Pre Site Building Administrator Coordinator Melbourne

Pre‐Site Building Administrator Coordinator Mimosa Homes is an award‐winning premier building company committed to delivering quality homes and a stress‐free building experience to our clients throughout Melbourne's West, North, South East and Geelong regions. About the role We are currently seeking a full time Customer Service Officer (CSO) to join our Pre‐Site Customer Service Team. The role coordinates the administration process for customers from sales approval and allocation of a CSO up until the handover to our ON Site Construction Team. Key responsibilities Provide ongoing communication with clients to keep them informed throughout the administration process. Ensure clients are contacted at least once a week for all pre‐site titled jobs. Liaise professionally and positively with clients at all times. Maintain all jobs up to date in the Software System – On Site Companion (OSC) and log all communications. Create and prepare customer contracts and conduct contract signing appointments. Create variations where applicable. Liaise with Operational and Construction teams to keep customers well informed with correct information. Attend weekly department meetings to report on results and action any items. Meet targets and Key Performance Indicators (KPIs) set out by the Operations Manager. Support the Pre Site Department as required. Requirements Previous experience in a similar role is desirable. Experience in the construction industry is highly recommended. Exposure to OSC software is advantageous. Ability to work autonomously and as part of a team. Skilled presentation skills. Computer literacy: Outlook, Word, Excel. Excellent written and verbal communication skills and ability to engage in verbal interaction with clients. Solid work ethic and attention to detail. Exceptional organizational and time‐management skills and ability to meet deadlines. What we offer Supportive workplace culture. Attractive remuneration package relevant to experience and ability. Prospect to be part of a growing business and contribute to its future growth. #J-*****-Ljbffr Apply on Kit Job: kitjobau.com/job/3rdyio