185489 Marketing Graduate Published: 06.05.2026 Customer …, Melbourne

Customer Brand Experience Melbourne Marketing Graduate At the BMW Group, everything starts with passion. It turns a profession into a vocation. Enthusiasm for joint projects turns a team into a strong unit where every opinion is valued. It is only when expertise, highly professional processes and enjoyment of work unite that we can shape the future together. Our Financial Services Marketing team is looking for a Marketing Graduate . What awaits you?
- You will be responsible for customer engagement support and customer lifecycle communications, delivering lifecycle marketing campaigns and customer experience initiatives across BMW Financial Services.
- You will drive the implementation of customer engagement programs and lifecycle initiatives in line with agreed marketing strategies.
- You will support the execution of customer communications across key moments (onboarding, in-life, end-of-term) and help coordinate approvals to ensure compliance with legislative and brand requirements.
- You will collaborate with Marketing, Customer Experience, Operations, Sales, and Digital teams to plan, create briefs, and drive consistent customer messaging across approved channels.
- You will contribute to continuous improvement by identifying opportunities, sharing insights, and supporting the rollout of digital enhancements and updates to customer communications.
- You will provide documentation support, assist with reporting and performance tracking, and help prepare briefs and materials for internal stakeholders. What you should bring along?
- A tertiary qualification in Marketing, Communications, Business, PR, Journalism, or a related discipline.
- Basic understanding of marketing, customer experience, and lifecycle communications.
- Exceptional PowerPoint skills with the ability to create clear, engaging, and professional presentations.
- Excellent written and verbal communication skills, with attention to detail and accuracy.
- Solid collaboration and interpersonal skills.
- Proactive and organised, with the ability to manage multiple tasks, meet deadlines, and adapt to a fast-paced environment. What do we offer?
- Flexible Work policy and practices
- Lifelong learning & career development
- BMW, MINI & Motorrad promotions and product offers
- Annual spend on BMW, MINI & Motorrad merchandise
- Free onsite parking
- Subsidised onsite gym, dry cleaning and car wash facilities
- A dynamic, inclusive and sustainable working environment BMW Group is an equal opportunities employer and takes great pride in fostering and promoting diversity in every aspect of our work life and culture. We highly regard the skills, knowledge, experience, ideas, perspective and energy our diverse workforce brings into the company. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rp1ki