Manager, Research Training Services (Melbourne)

Job Summary Salary Level HEW 9 ($135,978
- $145,693) + 17% Superannuation and Flexible Working Arrangements. Based at the Melbourne CBD campus, and hybrid ways of working. Full‑time, Continuing position. About You You are a collaborative and strategic people leader with demonstrated experience managing high‑performing service delivery teams within a complex and fast‑paced environment. Passionate about operational excellence and continuous improvement, you thrive on delivering high‑quality, stakeholder‑focused services while leading teams through change with clarity and purpose. You bring strong experience in graduate research or a related operational function, with the ability to manage complex processes accurately, efficiently, and in accordance with policy and regulatory requirements. Your ability to balance strategic oversight with operational detail enables you to drive service improvements, manage competing priorities, and support outstanding outcomes for stakeholders. An excellent communicator and relationship builder, you are confident engaging with senior stakeholders across a diverse organisation and fostering productive partnerships across academic, professional, and external networks. You are skilled in influencing, problem solving, and providing trusted advice, with the ability to interpret complex information and translate it into practical and effective solutions. Most importantly, you are a values‑driven leader who motivates and develops teams, champions service excellence, and contributes positively to an inclusive and collaborative culture. Qualifications
- Demonstrated experience in leading and managing high‑performing, customer‑stakeholder‑focused teams which deliver services to a range of clients, individuals, within a graduate research or the University sector setting.
- High‑level strategic thinking, problem solving and analytical skills with an ability to understand issues at both a broad strategic level and at a detailed operational level.
- High‑level experience in planning, leading and driving change with accountability for delivering on organisational objectives, developing creative solutions and practical implementation strategies, in a challenging and dynamic environment.
- Strong relationship‑building and negotiation skills with the ability to work effectively across multiple levels and functions and with external parties.
- Excellent oral and written communication skills including the ability to develop and present sound and compelling business cases, proposals and analytical reports to a variety of different audiences.
- Highly motivated, stakeholder‑focused and pro‑active with highly developed organisational and time‑management skills and the ability to handle various and multiple functions simultaneously and under pressure.
- Demonstrated history of behaviour aligned to the RMIT values, leadership capabilities and professional capability framework.
- Appointment to this position is subject to passing a Working with Children and National Police Check. Applications Close 26 May pm. Equal Opportunity Employer RMIT is an equal opportunity employer committed to being a child‑safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. In line with RMIT University’s commitment to a secure, respectful and inclusive workplace, from 1 January 2026, the University will also consider gender‑based violence (GBV) risk factors as part of our recruitment processes. All applicants will be required to complete a gender‑based violence declaration in accordance with the National Higher Education Code to Prevent and Respond to Gender‑based Violence. Preferred candidates will also be required to undertake relevant pre‑employment background checks, including Working With Children Checks. Information provided will be treated confidentially and considered only for its relevance to the role and RMIT’s safety obligations. At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rs7na