Accounts Receivable & Service Administration Clerk (Melbourne)

Accounts Receivable & Service Administration Clerk Posted Thursday 23 April 2026 at 2:30 pm About CMV Group Melbourne North Truck Centre is a subsidiary of the CMV family‑owned group of companies and is proud to be a privately owned Australian‑based company, with over 90 years of operation and experience. We have 2000 staff nationally and continue to grow, promoting from within and working with some of the best in the business. Our success is highly driven by our core values: Safety First, Can Do, Ask The Question, Do the Right Thing, and Mutual Respect. We apply these in equal measures to not only our employees but also our customers and the community. About the role Are you ready to join the team at Australia’s newest Kenworth and DAF truck dealership? Welcome to Melbourne North Truck Centre, the latest addition to the extremely successful Hallam and Bayswater Truck Centres. As a full‑service Kenworth and DAF Truck dealership, we offer new truck sales, parts, and mechanical servicing, proudly serving the North of Melbourne, including Ballarat territories. Currently operating from our interim location on Hume Highway in Somerton, we are eagerly anticipating the completion of our state‑of‑the‑art dealership in 2028 in Mickleham, which is set to revolutionise the truck sales and service customer experience in Melbourne. Position Overview We are seeking an Admin & Accounts Clerk to fill a full‑time position based at our modern dealership facility in Somerton, supporting the business through accurate accounts receivable administration while providing effective administration support including warranty claims, job costing, and customer‑facing service reception assistance. Duties & Responsibilities
- Administer accounts receivable to ensure timely and accurate processing, allocation, and reconciliation of customer payments.
- Set up and maintain customer accounts within the Dealer Management System, ensuring records, notes, and transactions are accurate and up to date.
- Issue monthly customer statements, monitor outstanding balances, and follow up on overdue accounts to support effective credit control.
- Review customer accounts and prepare reports on outstanding balances for management, liaising with internal departments to resolve queries and discrepancies.
- Process and submit warranty claims in line with manufacturer and company guidelines.
- Accurately cost service jobs, ensuring labour, parts, and sublet charges are correctly captured.
- Support service operations by assisting with reception duties, including greeting customers, handling enquiries, and booking service work.
- Provide administrative support to Service Advisors with repair orders, invoicing, and documentation, maintaining records in accordance with company policy.
- Monitor technician times and repair order status within the Dealer Management System and provide general administrative support to the Service Department as required. Skills & Experience
- Previous experience in accounts administration preferred.
- Attention to detail with a customer and safety focus.
- Strong organisational and time management skills.
- Explicit verbal and written communication skills.
- Ability to manage competing priorities and work under pressure. Amazing Employee Benefits
- Competitive hourly rates above award.
- Ongoing development opportunities with an opportunity to build a successful long‑term career.
- Generous parental leave and study leave policies.
- Opportunities to access volunteer days, apply for study leave and parental leave.
- Opportunities to support community partnerships with our Group CMV Foundation.
- Become part of the longstanding and highly successful CMV Group of companies.
- Enjoy annual company dinners, picnics and other wellbeing initiatives.
- Discounted Corporate Income and Health Insurance through multiple partners to suit your individual lifestyle. Equal Opportunity Employer Statement CMV Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, veteran status, or any other protected class. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rsqki