Concierge (Melbourne)
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Melbourne, Australia
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Posted: yesterday
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- Welcoming our guests to the lounge with engagement and warmth
- Assisting in the front desk daily operations
- Conducting guest and carrier enquiries via phone, email, or in person and making reservations and recommendations
- Servicing guest arrivals and departures
- Achieving guest satisfaction targets and exhibiting excellent customer service
- Consistently offering exceptional guest service The Person
- Proven experience in similar positions within a Hosting or Front Office setting
- Self‑motivated and a genuine passion for hospitality and guest service
- Efficiency in learning and understanding aviation flight schedules, codes and software platforms, excellent computer skills
- Excellent communication skills and the ability to work closely with all lounge team members and associated aviation companies
- Impeccable time management skills
- Friendly, outgoing personality and a high standard of personal presentation
- The ability to act without prior authority in all matters concerning the safety, security and well‑being of all guests, patrons, and staff in the absence of management
- The ability to work independently and as part of a team setting The Perks
- Penalty Rates
- Travel Allowance
- 12 weeks of paid parental leave
- Access to a wide variety of training & development
- Immediate access to retail discounts only available with Compass Group employees #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rt6f2
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Company nameCompass Group Pty
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Job positionConcierge (Melbourne)
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This is a part-time job.
Concierge (Melbourne) has been posted in the Melbourne Hospitality, Tourism & Travel category on Locanto.
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