Senior Site Reliability Engineer (Melbourne)

Job Details Position: Senior Site Reliability Engineer (Full-time, Permanent) Preferred locations: Sydney, Brisbane, Melbourne (Perth open for the right candidate) Hybrid working: 2 days in office, 3 days WFH Company AlayaCare is a fast‑growing SaaS scale‑up on a mission to transform aged and disability care across Australia, Canada, the US and beyond. Our platform helps care providers deliver exceptional service in homes, communities, and residential settings. Role Overview We’re looking for a Senior Site Reliability Engineer to help drive the reliability of our live SaaS solutions across the region. The role reports to the SRE Engineering Manager. Key Responsibilities
- Design, build, and maintain infrastructure and platform services, including Kubernetes and observability tooling
- Implement infrastructure as code, configuration management, and automated testing to ensure reliable, repeatable environments
- Contribute to code and configuration reviews to improve scalability, maintainability, and reuse
- Build and tune AI agents to accelerate delivery and automate repetitive tasks
- Monitor production systems, troubleshoot issues, and improve logging, monitoring, alerting, and runbooks
- Participate in on‑call rotations, incident response, and post‑incident reviews to improve long‑term reliability
- Partner with Product, Engineering, and development teams to translate requirements into practical infrastructure solutions
- Identify risks related to operability, security, performance, and cost, and recommend appropriate trade‑offs
- Contribute to operational quality through runbooks, security practices, performance tuning, and process improvements
- Proactively identify issues, raise concerns, and stay current with emerging SRE practices and technologies Qualifications
- 5+ years of experience in SRE/DevOps or a similar role
- Solid hands‑on experience with AWS and Terraform
- Practical experience running workloads on Docker and Kubernetes
- Proficient in at least one development or scripting language (Python, Go, Bash)
- Experience with infrastructure as code (CloudFormation or Terraform)
- Knowledge of APM, logging & metrics systems (New Relic, Prometheus, ELK)
- Background knowledge of system & network security fundamentals
- Experience participating in incident management Desired Experience
- Belief that AI agents can be better than humans at certain tasks and an interest in maximizing their usage
- Knowledge of databases such as MySQL or PostgreSQL
- Azure experience
- Knowledge of the aged or disability care sector
- Previous experience with AlayaCare or Procura products Benefits
- Competitive salary plus company stock (RSUs)
- 5 wellness days per year
- $1,000 per year versatile benefits package
- 22 weeks company-paid parental leave
- 2 days company-paid volunteer leave
- Team lunches, events & wellness activities
- Open, inclusive, and collaborative culture
- Chance to do purposeful work in a fast‑paced tech sector and make real impact People and culture Belonging matters. We’re committed to building an organisation that reflects the communities we serve. Diversity, equity, inclusion, and accessibility are woven into everything we do. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rthhp