Senior Manager Community Information (Melbourne)

Senior Manager Community Information At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to become a world leading ambulance service to life. We are seeking a creative and strategic Senior Manager Community Information to lead the Community Information function within the Communication and Engagement division at Ambulance Victoria. This exciting chance allows an experienced communications leader to shape how we connect with the community, bringing important public information campaigns to life in engaging, innovative and impactful ways. About The Role
- Oversee the development and delivery of impactful, multi‑channel community information campaigns that target defined and prioritised audiences.
- Plan and deliver community information content that is strategically aligned, responsive to organisational needs, and keeps Ambulance Victoria’s diverse workforce and community engaged and informed.
- Ensure channel use is aligned with the organisation’s digital roadmap, maximising the use and efficiency of Ambulance Victoria’s strategic platforms.
- Ensure the Ambulance Victoria brand is adhered to in all communications work, including brand visual identity and tone of voice.
- Manage the development and coordination of a highly‑skilled, mobile and flexible community information workforce, including coordinating budgets and monitoring and reporting on business continuity and performance to achieve key organisational priorities.
- Collaborate with the Fundraising team to support the planning, promotion and delivery of fundraising campaigns, ensuring community information and engagement activities align with campaign objectives. About You
- Proven experience in leading high‑performing teams.
- Demonstrated experience in developing and delivering communications strategies in complex and high‑profile organisations.
- Exceptional influencing and relationship-building skills, including evidence of the capacity to engage other departments and stakeholders to deliver messaging for a diverse audience group.
- A proven background in developing and leading community information and health literacy campaigns across web, social media, intranet, digital and educational environments.
- Demonstrated ability to deliver creative and impactful communications work to key audiences. Working at Ambulance Victoria As a valued member of AV you will enjoy a skilled working workplace that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full‑time roles and other benefits including free on‑site parking. EEO and Diversity At all levels of our organisation, a diverse and inclusive workforce allows us to deliver the best care to the Victorian community, and helps create a healthier, more productive workplace for our people. If you require a reasonable adjustment to support your application for this role, please contact recruitment. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rual7