2026 BCP FIELD REP DEVELOPMENT PROGRAM INDUSTRY SALES …, Melbourne

2026 BCP Field Rep Development Program – Industry Sales Representative Caterpillar – Your Work Shapes the World. When you join, you become part of a global team that cares not only about the work we do but also about each other. We are makers, problem solvers, and future world builders creating stronger, more sustainable communities. Together, we build a better world so we can all enjoy living in it. Job Summary The Field Rep Development Program focuses on building the skills and knowledge necessary to partner with Caterpillar dealers to drive strategy alignment and customer loyalty.
- 18–24‑month developmental program
- Customized development plan to understand and learn Caterpillar machines, organisations, and values
- Training: 12‑week program with workshops on Caterpillar knowledge, soft skills, and dealer/customer consulting
- Travel in Asia and Europe to visit Caterpillar facilities and build technical and product knowledge as well as business skills
- Rotations: work in various roles throughout Caterpillar, learning strategy, services, and products to prepare for a future field position
- Role progression: after training, placed into the field with the experience and knowledge to partner with dealers and drive strategy alignment and customer loyalty Program Start Date June2026 What You Will Do
- Build foundational knowledge of Caterpillar, its products, services and customers
- Grow personally and professionally through soft‑skills development and hands‑on technical training
- Collaborate with experts in product development, dealer management, marketing, and sales
- Work in various rotational assignments throughout Caterpillar, learning strategy, services and products
- Ultimately manage an assigned territory and serve as a connection between dealers and Caterpillar
- Representative specialization paths include Marketing, Engineering, Technical, and Science categories What You Have
- Customer Focus
- Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions
- Level Basic Understanding:
- Focuses activities on developing and maintaining positive customer relationships
- Discusses general differences between internally and externally focused organizations
- Cites the cost and perks of good versus poor customer service
- Explains why customer satisfaction is important to successful product/service delivery
- Effective Communications
- Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
- Level Basic Understanding:
- Describes non‑verbal behaviors that influence the interpretation of the message
- Cites examples of effective and ineffective communications
- Explains the importance of effective business communication
- Speaks/writes using correct language, mechanics, and gestures
- Problem Solving
- Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations
- Level Basic Understanding:
- Explains the value of a disciplined approach to problem solving
- Describes problem reporting and escalation practices
- Utilizes accepted procedures for problem analysis and resolution
- Identifies key aspects of problem‑solving techniques used in own area
- Relationship Management
- Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers
- Level Basic Understanding:
- Provides examples of the characteristics of effective business relationships
- Identifies key business relationships in own organization
- Describes the nature of a productive business relationship
- Explains the advantages of building business partnerships
- Value Selling
- Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service ‘value’ and to differentiate support offerings that address clearly understood customer needs
- Level Basic Understanding:
- Presents product, technology or service costs and benefits in reaction to prospect or customer requests
- Describes general concepts, practices and benefits of value‑based versus product selling
- Documents proposed product/service solutions to be presented to potential customers
- Pursues additional ‘value selling’ education or training to enhance traditional sales practices Program Qualifications
- Accredited university/college degree in Marketing, Science, Engineering, Technical, or related business/technical field
- 1–5 years relevant work experience
- Advanced level proficiency in both written and spoken English
- Willingness to travel extensively (50–70%)
- Willingness to relocate domestically or internationally based upon business need What You Will Get
- Personalized onboarding and soft‑skill, sales and technical training specific to field assignments
- Participation in a variety of rotations across the business to develop the means necessary to achieve career goals
- Assignment of a coach to guide progression through the program Compensation & Benefits
- Competitive remuneration package based on degree and professional experience
- Attractive bonus and share options
- Career development with global prospects
- A strong commitment to safety and wellbeing
- An inclusive workplace culture focused on quality, customer service and the environment
- Commitment to diversity and inclusion, equal opportunity and equal outcome
- SMART spending app
- Opportunity to do meaningful work in a supportive, constructive culture that encourages making the most of talents Visa sponsorship is not available for this position. Must have full working rights. Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rucpr