Youth Homelessness Case Manager (Melbourne)

Brief Description
- Opportunity to work part time (0.8 FTE, 4 days per week)
- Salary packaging, gifted leave at Christmas and Easter
- Competitive above-award salary, SCHADS Level 5 – $102,791 pro‑rate + super About The Role As a Youth Homelessness Case Manager, you will provide case management, outreach, and housing support to young people aged 15–25 who are experiencing or at risk of homelessness. Many of these young people present with complex needs and may include young parents and their children. You will have the opportunity to expand your network, working collaboratively with homelessness access points, local networks, and other service providers to deliver client‑centered, trauma‑informed support that enhances the wellbeing and stability of young people. Use your skills and experience to make a real difference in young people's lives, connecting them with housing, education, and other services. This role is contracted until June 2027. Key Responsibilities
- Provide case management and interim response to young people aged 15–25.
- Advocate and liaise with housing access points and specialist services across the West and North regions.
- Deliver services through a strengths‑based, client‑centered lens.
- Build and maintain collaborative relationships with local networks and agencies.
- Maintain accurate records and reporting in line with program requirements. About You
- A tertiary qualification in Youth Work, Social Work, or a related field.
- Experience supporting young people experiencing or at risk of homelessness.
- Strong understanding of the homelessness service system and youth‑specific challenges.
- Excellent communication, problem‑solving, and advocacy skills.
- A collaborative and flexible approach to working with diverse stakeholders. Benefits
- Salary packaging – up to $15,900 in tax‑free pay per year, plus entertainment up to $2,650.
- 4 days gifted leave at Christmas and Easter (pro‑rate).
- Up to 100 hours of paid study leave (where relevant to role).
- Additional leave through purchase leave pathways.
- Employee Assistance Program, a free and confidential counselling service.
- Eligible for participation in the portable long‑service leave programme. Equal Opportunity and Diversity Statement Good Shepherd Australia New Zealand (GSANZ) respects the dignity of all people, draws strength from, and celebrates the diversity of our community. At GSANZ, we strive for an inclusive culture where all identities feel safe and that they belong. We welcome and actively seek applications from Aboriginal and Torres Strait Islander people, people of all sexual orientations and gender expressions and identities, people with disability, and culturally and racially marginalised people. Each person’s individual decision regarding disclosure will be fully respected. We recognise that applicants may hesitate to disclose their need for adjustments during recruitment due to concerns about discrimination. To address this, Good Shepherd asks all candidates about any required accommodations, with the intention of minimizing any sense of exclusion or discomfort associated with requesting adjustments. Valuable Shepherd believes in genuine inclusive practice and employment and will therefore offer job customisation to meet the varying needs of diverse candidates. Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity. Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rv2i0