Customer Development Manager (Melbourne)

About the role We are seeking motivated Customer Development Managers to join our team, with flexibility to be based at any of our depot locations. This role is ideal for candidates with an engineering background, including those who may have worked in other fields and are looking to return to or refocus on the electrical industry. Your technical understanding will support informed decision‑making as you work closely with customers and internal teams. You will take ownership of major customer extension projects, managing relationships end‑to‑end and ensuring requirements are clearly understood and delivered. The role has direct influence on CAPEX, cash flow, profitability, and RAB growth, making it a key contributor to our commercial and operational outcomes. Solid stakeholder management is essential, as you will negotiate and manage Connection Agreements for major customers within your region, ensuring alignment with the National Electricity Rules. Key responsibilities
- Manage the relationship with the Customer to ensure Customer, Company and regulatory requirements in relation to customer projects are met
- Build and enhance relationships with Customers, service providers, the community and organisations to support the achievement of business objectives
- Manage preparation of all technical and financial documentation to obtain project approval in accordance with Delegation of Authority Business requirements including approval presentations
- Manage the process to engage with key internal stakeholders including Electricity Networks, Finance and Legal to undertake all works relating to major projects
- Manage all Network Responsible Officer duties associated with major customer projects to ensure project scope is met in line with budget, time and quality requirements and projects are closed out
- Ensure the Customers offer is issued in accordance with business systems and processes and in consideration of regulatory obligations and Customer expectations.
- Contribute to a workplace culture that is focused on workplace improvement and delivering best practice services that meet customer goals. What you’ll need from day one
- Extensive experience in the electrical utility industry, including involvement in large‑scale infrastructure projects, network operations, and the delivery of reliable power systems.
- Extensive experience in stakeholder negotiation and in developing clear, comprehensive project scopes and proposals.
- Extensive experience in contract negotiation and managing project financials
- Hold Diploma of Engineering (Electrical) with a Certificate of Technology (Electrical) or relevant Bachelor’s Degree qualification in Engineering (Electrical) or
- Hold a business, legal, project management, master’s, or other commercially related degree, along with experience in the electrical utility industry. For more information on the role’s responsibilities, please click here to download the position description. We’re proud to offer an inclusive, supportive workplace where everyone feels safe, valued, and empowered to grow. Some of our benefits include hybrid work options, purchased leave, 15 weeks of gender neutral primary parental leave, health and wellbeing subsidiary, career development and planning opportunities, and exclusive discounts. Diversity, Equity & Inclusion to support a fair workplace for all We are committed to building a safe, inclusive, and supportive workplace where people of all genders, ethnicities, sexual orientations, abilities and ages are valued for who they are and empowered to do their best. Through our Diversity, Equity & Inclusion Strategy (DEI), Reconciliation Action Plans and initiatives like Women in Power and Sparkle, our LGBTQIA+ allies network, we’re working to create equal opportunities for all. We are proud to be a WORK180 Endorsed Employer for Women. What’s next Submit your application via our careers’ website by 26 June 2026. To make a confidential reasonable adjustment query, please contact Nadya Kartika from the Talent team at . Beon, CitiPower Powercor and United Energy recognise Australia’s Aboriginal and Torres Strait Islander Peoples as the First Peoples and Traditional Custodians of the lands on which we work. We pay our respects to Elders past and present and acknowledge their ancient and continuing connection to Country. We are committed to creating a workplace where everyone feels valued, respected and supported to succeed. By making sure our workplace is physically and mentally safe, so that our people can be their authentic selves, share their unique perspectives and can thrive. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rvdki