Commercial Property Manager / Retail Manager (Melbourne)

Join a Landlord! Shape the Future of a Leading Retail Destination. Are you a Commercial Property Manager who thrives on relationships and wants to specialise in retail, working directly for the landlord where your impact is visible and valued? This is your chance to step into a dynamic, high‑profile role supporting a passionate Centre Management Team and driving the performance of a vibrant retail asset. We're looking for someone energetic, proactive, and commercially sharp — someone who anticipates, influences, and elevates outcomes. The Opportunity As Retail Manager, you'll be the engine room for retailer engagement and centre performance at a vibrant mixed‑use destination comprising majors, an entertainment venue, and around 60 stores. You'll build strong relationships with your portfolio of retailers, champion customer experience, and help shape strategies that lift turnover, strengthen satisfaction, and maximise net property income. As the connector between retailers, customers, marketing, operations, and the broader asset team, you will ensure the centre runs smoothly, looks exceptional, and performs at its peak. This role suits a commercial/retail property professional who loves variety, thrives in a fast‑thinking team, and enjoys being the go‑to person who makes things happen. What You'll Own Retailer & Customer Relationships
- Build robust partnerships with retailers to drive performance and collaboration.
- Lead tenancy administration, onboarding, and pre‑trade compliance.
- Keep retailers informed through newsletters and tailored communication. Lease & Tenancy Management
- Manage lease variations, assignments, and usage adjustments.
- Ensure compliance with lease obligations and presentation standards.
- Drive Pop Up income targets and maintain tenancy records. Operations & Presentation
- Partner with the Operations Manager to uphold visual and presentation standards.
- Champion continuous improvement across the centre.
- Identify retailers needing marketing or visual merchandising support. Reporting & Financial Accountability
- Deliver accurate sales reporting and financial analysis.
- Support income‑generating opportunities and oversee percentage rent.
- Maintain centre‑controlled debt and negotiate outcomes with retailers. Retail Coordination & Customer Experience
- Lead onboarding and integration of new retailers and pop‑ups.
- Resolve operational issues and ensure compliance with centre policies.
- Facilitate communication between centre management and retailers. What You Bring
- Proven ability to build strong partnerships with retailers, contractors, and community stakeholders.
- Experience and relevant qualifications in commercial/retail property management or a related commercial environment.
- Strong communication and customer engagement skills to liaise with 'Mums and Dads' tenants through to larger blue‑chip retailers, across an eclectic, multi‑cultural workplace.
- Commercial acumen, problem‑solving capability, and confidence in making decisions.
- Excellent organisational, compliance, and time‑management skills.
- Ability to thrive in a small, energetic, on‑site, fast‑moving team where collaboration is key!
- Working knowledge of leases, the Retail Tenancies Act and retail fundamentals. Why This Role
- You'll work directly for the landlord, where your ideas matter, your relationships drive real outcomes, and your commercial impact is recognised.
- As part of a cooperative, supportive team that values initiative and celebrates success, you will be empowered to shape the centre's future.
- An attractive package commensurate with your skills/experience, and background is on offer. (Circa $120,000
- $145,000 plus super)
- If you are looking to kickstart your career, then this is the career opening to jump for! #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rvizw