Mcl, Property General Adjuster (Melbourne)

MCL, Property General Adjuster Location: Melbourne – Full time Job requisition id: R******* Responsibilities
- Manage and assess a portfolio of complex, high-value commercial claims from initial notification through to resolution, in line with Sedgwick's policies and procedures.
- Conduct detailed on‑site investigations using advanced commercial processes, systems, and technologies.
- Investigate complex losses to determine causation, extent of damage, and policy response, ensuring accuracy and efficiency.
- Analyse policy coverage and provide clear determinations aligned to terms, conditions, and endorsements.
- Prepare high‑quality reports and recommendations for clients and stakeholders on findings, strategy, and outcomes.
- Collaborate with Executive Adjusters on major and sensitive losses, contributing to strategic decision‑making.
- Build and maintain robust relationships with clients, brokers, and other key stakeholders, delivering a premium service experience.
- Provide proactive, transparent communication on claim progress, risks, and resolution strategies.
- Accurately assess and manage reserves, including complex repair and reinstatement cost evaluations. Qualifications
- Demonstrated experience in loss adjusting, with exposure to complex or high‑value commercial claims.
- Deep understanding of the end‑to‑end claims management process.
- Solid stakeholder engagement experience, with the ability to influence and build credibility with senior clients.
- Current driver's licence, as field‑based assessments are required.
- Degree qualified.
- Excellent analytical, communication, and report‑writing skills, enabling clear presentation of complex information.
- Highly organised and self‑motivated, with the ability to manage competing priorities in a fast‑paced environment.
- A strong commitment to delivering exceptional client service and outcomes. Benefits
- Hybrid working arrangement.
- Sedgwick Australia University – access to more than 15,000 courses on demand and opportunities to continue formal education.
- +0.5% on top of Superannuation Guarantee.
- Domestic and International Career Pathways.
- Sedgwick Colleague Resource Groups – international, cross‑functional, colleague‑led groups aimed at fostering an inclusive workplace. Equal Opportunity Employer Sedgwick is an equal opportunity employer, recognised by the Diversity Council of Australia. We are committed to fair and accessible recruitment. If you need special accommodations, please let us know when applying. If you are successful in joining our team, you will be required to complete reference checks and mandatory background checks, including a police check and work rights verification. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rw3bz