Legal Support Administrator - General Insurance (Melbourne)

About The Company Lander & Rogers is a leading independent law firm with offices in Melbourne, Sydney, Brisbane and Canberra, and a global reach. The firm focuses on innovating the client experience, leading change in legal service delivery, and supporting communities through pro‑bono work. About The Role As a Legal Support Administrator you will play a key role in supporting the Insurance Law & Litigation Group – one of Australia’s leading insurance law practices. The position arose from an internal promotion, reflecting the firm’s commitment to career development. Responsibilities
- Prepare and format legal documents and correspondence.
- Proofread and edit documents for accuracy, consistency and legal standards.
- Liaise with medical practitioners to request and obtain relevant clinical records for litigation cases.
- Send digital requests for medical records, maintain organised records of requested and received documents, and adhere to legal and privacy requirements.
- Review and diarise court orders and legal documents to identify important dates.
- Assist in the preparation of invoices and handle invoicing processes using the firm’s designated software.
- Provide general administrative support, including file organisation, document retrieval and accurate data entry.
- Maintain accurate records of settlement terms and critical dates, ensure timely payment of settlement funds, and adhere to trust accounting protocols.
- Support lawyers and senior legal staff with ad‑hoc tasks as needed. About You
- Experience in administrative support.
- Exceptional working knowledge of MS Office, Adobe and document management systems.
- Excellent verbal and written communication skills with strong attention to spelling and grammar.
- Proven decision‑making and problem‑solving ability.
- Strong time‑management and organisational skills.
- A diplomatic and consultative approach to influence and manage conflict.
- Ability to build and maintain strong working relationships.
- Strong team collaboration skills and the ability to lead by example.
- Passion for delivering high‑level customer service.
- Attention to detail and consistency.
- Capability to maintain confidentiality and use discretion.
- Eagerness to learn and develop new skills.
- Flexible, friendly and approachable manner.
- Enthusiastic and optimistic demeanour. Culture People choose Lander & Rogers for its down‑to‑earth, collaborative and supportive culture. The firm invests in its people, promotes a diverse and inclusive setting, and focuses on wellbeing, leadership and development. Benefits
- Hybrid work: flexible between home and office, choosing the best location for you, your clients and your team.
- Additional leave: up to five weeks of paid annual leave plus an annual wellness day.
- Home office, fitness & wellness allowance: an annual $250 allowance for remote office equipment, fitness or wellness expenses.
- Tech discounts: access corporate discounts on DELL computer products. How To Apply Click APPLY and visit for more information. Lander & Rogers is an equal opportunity employer that embraces diversity and inclusion. We conduct background checks, including criminal record checks, on all successful candidates as a condition of employment. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rw4bj