Streaming Operations Specialist (Melbourne)

KICK is looking for a Streaming Operations Specialist to power our biggest moments and support our top creators. This role sits at the intersection of broadcast operations, video engineering and live event delivery at global scale. Operating as KICK's video subject matter expert across acquisition, pipeline and live events, with the autonomy to design, build and shape the systems that keep the platform running with real influence over how it evolves. What You Will Do
- Own end‑to‑end event readiness—planning, testing and validating live streaming workflows from acquisition to delivery.
- Serve as the SME for video acquisition, including IP‑based transport protocols (SRT, RTMP) and alternative services such as satellite when required.
- Maintain documentation of streaming infrastructure, connectivity paths and dependencies.
- Track and report operational metrics (audience size, stream performance, platform health) to support post‑event analysis and continuous improvement.
- Audit broadcast and internet connectivity infrastructure—routers, firewalls and related systems—to ensure performance and resilience.
- Provide technical guidance to engineering teams building applications, tools and viewer services.
- Design and maintain internal tools and dashboards to monitor video pipeline performance across efficiency, cost and reliability.
- Debug and resolve complex playback issues across CTV, mobile and web, collaborating with engineering on critical delivery incidents.
- Apply expertise in FFmpeg and AWS to improve encoding, packaging and delivery workflows. What You Will Bring
- Hands‑on development experience building tools for video streaming, with deep expertise in FFmpeg and AWS.
- Strong command of video acquisition and transport protocols—SRT, RTMP and AWS MediaConnect.
- Proven ability to debug and resolve complex playback issues across CTV, mobile and web.
- Experience leading live event operations end‑to‑end, from infrastructure management to incident response.
- A natural communicator who can align engineering, operations and creator‑facing teams under pressure. Bonus Points If You Also Have
- Experience with professional playout systems (Grass Valley AAMP or similar) and SDI/NDI transport.
- Hands‑on work with cloud video workflows across AWS, GCP or Azure.
- Familiarity with observability tooling – Prometheus, Grafana, Datadog.
- Knowledge of video advertising standards (VAST, OpenRTB) and ad pod delivery across CTV and programmatic.
- A background in creator economy platforms or large‑scale media tech. Some Of The Perks Of Working With Us Wellbeing & Personal Development
- Access to our Employee Assistance Program for you and your loved ones.
- 9,000+ courses on our Learning & Development platform.
- One paid volunteer day per year.
- Weekly Wednesday massages by professional masseuses. Office Perks & Workplace
- In‑house baristas serving free coffee, tea, fresh juices and smoothies.
- Daily catered breakfast and regular company‑wide events.
- Snack walls and drink fridges on every floor.
- Fun /modern office spaces with pool tables, table tennis, gaming consoles and an F1 simulator. Team Connection & Rewards
- Team budgets for lunches and activities to celebrate achievements.
- Social sports teams and participation in Corporate Games.
- Easygo branded swag.
- Birthday and work anniversary gift vouchers, plus a chance to win prizes. Events & Experiences
- Company‑wide talks with key partners such as Everton FC.
- Office visits from big‑name streamers.
- Meet Ambassadors like Alex Pereira.
- Ballots for exclusive tickets to events like UFC, and more sporting and music events. We believe that the unique contributions of everyone at Easygo (and KICK) are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experiences, we never discriminate on the basis of race, religion, nationality, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We’re a global team of dreamers, creators, and game‑changers from every walk of life, united by a passion for entertainment that inspires the world. We believe that the best ideas come from different perspectives, so we actively welcome and champion talent from all backgrounds, cultures, identities, and experiences. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rw9bd