Account Manager, Polymer & Rubber (Melbourne)

Job Responsibilities
- Manage existing customers and develop new customer relationships.
- Achieve sales targets by proactively leveraging all communication channels, including digital and face‑to‑face interactions, for a range of allocated products.
- Increase gross profit and product portfolio by initiating opportunities to drive cross‑selling, range‑selling and value‑based pricing.
- Identify high‑potential accounts and determine strategies for converting prospects.
- Follow sales protocols and procedures to generate new leads and improve conversion rates and sales interactions.
- Utilise call planning, pipeline management, lead identification and qualification; undertake proactive sales calling and performance monitoring to drive sales and achieve set targets.
- Raise customer awareness by assisting in determining the right products for customers’ needs and raising awareness of product options/opportunities.
- Undertake joint visits with Managers and Principals as required.
- Liaise with relevant internal stakeholders to determine the best solution for the customer and extract maximum value (e.g., Sales Team, Product Management, Customer Service, Supply Chain).
- Submit accurate forecasts and forecast updates as requested on a timely basis; manage effective pricing strategies including contracts, pricing agreements, renewals, negotiations and implementations.
- Prepare and calculate accurate costings for materials; offer quotations to customers.
- Prepare CRM reports relating to customers in the format and timing specified by managers, including regular call reports and special reports as requested.
- Maintain, create, monitor and update customer opportunities and potentials in CRM.
- Review reports and act as required to ensure customers receive the correct quantity of product at the right time and in the right location to meet budgeted, contracted and forecast requirements.
- Report any information relevant to the liquidity of a customer to identify and limit any possible exposure to the company of any debts; seek prompt payment of debtors and address problem accounts when necessary.
- In conjunction with Commercial/Business/Product Managers, conduct market studies on potential recent product opportunities by contacting customers to gather interest and test market demand.
- Drive commercial and functional excellence based on guidance and input from the Commercial Excellence Team.
- Increase product knowledge by undertaking regular reviews of product data and participating in product knowledge initiatives.
- Report on market and competitor information, e.g., pricing, key customer strategies, trends, key personnel movements and new product opportunities.
- Ensure all business activities are conducted according to the corporate guidelines. Job Requirements
- Tertiary qualification in an industry‑related discipline (science/chemistry).
- 5+ years of B2B sales experience in a polymer/rubber/raw ingredients related commercial/sales role.
- Technically sound in coatings/paints/chemicals/raw ingredients discipline, able to demonstrate and communicate the value proposition of raw ingredient products.
- Experience in distribution, chemical or other similar industry. Equal Employment Opportunity Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non‑binary candidates of all ethnicities and socio‑economic backgrounds. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rwj1t