Facility Service & Support Officer (Melton)

**Full Time Permanent Position**

**Band 4
- Salary Range $72,119 to $76,460 per annum + 11.5% Super + ADO**

**Salary offered will depend on level of skills and experience.**

**About Melton City Council**

The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality — one of the fastest developing in Australia. Our organisation strives to provide our community with state-of-the-art amenity and facilities, engaging health and wellbeing options, and support to become active members of our Lifelong Learning City.

We invest in innovation, offering professional and personal development, and generous leave and flexibility to staff, while also fostering a cooperative and inclusive culture. You’ll be able to work close to home in a dynamic setting featuring cafes and retail options set amongst heritage buildings and open green spaces.

**The Opportunity**

This position fits within the Recreation & Facility Activation Business Unit reporting to the Coordinator Leisure Centres.

The objective of the role is to provide professional and efficient customer service and deliver a high level of administration skills in the daily operations of the Indoor Stadiums and other functions of Council’s Leisure Centres service.

**Key Responsibilities**
- Provide administrative support to the Leisure Centres team, including, collecting, and mailing of correspondence, dealing with customer enquiries, maintaining data bases and registers, completing relevant reports, and taking cash sales.
- Provide timely and accurate information about Leisure Centres programs, events, services, and facilities to both internal and external customers.
- Take all booking enquiries for hireable space within the Indoor Stadiums, maintain booking procedures and booking systems.
- Meet all financial timelines including debtor and creditor invoices, day to day cashiering functions.

To view the **Position Description**, click **here**.

**About you**

**_ To be successful in this role you will have the following:_**
- Administration experience with a high level of attention to detail.
- High level of communication and organisational skills.
- Excellent customer service skills.
- Competent knowledge and experience with computer software, including Microsoft Office Applications.
- Current valid Victorian Driver’s Licence.
- Must hold or be able to obtain an Employee Working with Children Check.

**Culture and Values**

Our vision for our community is to be: "A vibrant, safe and liveable city accessible to all" and that means there’s a place here for you too. Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we’d love to have you join us to help shape a city for the future.

We are Vibrant MELTON. Our values are:

- Motivate
- Empower
- Lead
- Trust
- Open
- Nurture

**Benefits**

There are a number of great reasons why our people love working at Melton City Council: Staff Benefits | Melton City Council
- 13 ADO's (Accrued Day Off) per year
- 5 weeks annual leave
- Flexible Working Hours
- Extensive Career Development & Leadership Programs
- 16 weeks Paid Parental Leave **(Super is paid during parental leave)**:

- 3 weeks Paid Secondary Carer Leave
- Family Room available including Breastfeeding Facilities (Melton City Council | Australian Breastfeeding Association)
- Wellbeing initiatives
- Subsidised Uniforms

**How To Apply**

If you require further information about the position, please contact **Trudy Martin**, Coordinator Leisure Centres on **9747 5320**.

Applications must include a Resume and address the Key Selection Criteria outlining your suitability to the role. To address the Key Selection Criteria, you will need to write short statements explaining how you meet the criteria, or how you demonstrate the capability. We encourage you to keep your responses concise.

**To be eligible for employment at Melton City Council you must be legally entitled to work in Australia.**

All successful applicants will need to undertake pre-employment requirements including but not limited to a satisfactory criminal history record check. Successful applicants must be able to comply with any COVID-19 Public Health Orders applicable to Local Government employees.

**Melton City Council is committed to being a child safe organisation and has Zero tolerance for child abuse. Melton City Council is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is at the centre of our everyday thinking and service delivery.**

Applications close **11:59pm** Thursday **29th August 2024 Apply on Kit Job: kitjobau.com/job/3r03j2