Customer Service Representative – Agritech (Fixed Term) …, City of Whittlesea

Overview Looking for a customer service role that offers genuine career development in the agriculture sector? This 18-month fixed term opportunity with Gallagher is a strong entry point into a global business with real exposure to commercial operations and agribusiness customers. About This Role Forget the high-volume, script‑reading call centre workplace. This is a territory‑based customer service role where you’ll become the key contact for resellers and customers in your region. You’ll work closely with Territory Managers to support customer needs, ensure smooth order processing, and maintain strong ongoing relationships across your portfolio. You’ll Gain Exposure To
- Customer relationship management
- Territory coordination and account support
- Order management and pricing administration
- Commercial problem‑solving in a B2B environment
- Cross‑functional collaboration with the sales team What You’ll Be Doing
- Supporting customers and resellers with enquiries and orders
- Building strong relationships across your territory
- Partnering with Territory Managers to support growth initiatives
- Managing customer records and order information accurately
- Working collaboratively within a supportive team About You We’re looking for someone with energy, initiative, and a genuine passion for customer experience, along with agricultural experience or exposure. You might be a recent graduate with an agriculture background, someone with retail or hospitality experience in an ag‑related environment, or currently working in customer service and ready for the next step. You’ll Bring
- Strong communication and relationship‑building skills
- A customer‑first mindset
- Great attention to detail
- Confidence juggling multiple tasks
- A positive, team‑focused attitude
- Agricultural knowledge or industry experience (essential) Previous customer service, retail, hospitality, or call centre experience is highly regarded. What’s in It for You
- A genuine career launchpad within a global business
- Up-to-date office in Epping, Melbourne
- Supportive team culture with strong onboarding and training
- Competitive salary and bonus opportunities
- Exposure to account management and commercial operations
- Career pathways across multiple industries and countries If you’re looking for a role where you can learn fast, build valuable business skills, and be part of a company that invests in its people, we’d love to hear from you. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3q75t0