Customer Sales Support (Bundoora)

OMICRON is a global company manufacturing innovative test equipment for electrical power systems. OMICRON is a market leader in our sector and our products are used in more than 140 countries and serviced by offices worldwide.

With a flat hierarchy and high personal responsibility, we create an amazing working environment, where trust, teamwork and open communication are important. OMICRON offers great benefits to staff and, with awards to prove it, OMICRON really is a great place to work.

Our Australian office, located in Bundoora, is currently searching for a Customer and Sales Support Officer to join our Sales and Operations teams. This full-time role offers variety in a friendly and supportive environment.

**Responsibilities**
- Support our sales team by answering customer enquiries and creating quotations
- Receive and process customer purchase orders
- Work closely with our Austrian order fulfilment team
- Manage import, last mile delivery and invoice to Australian customers
- Handle customer credit and order prepayment processes
- Maintain and improve data quality in our customer database
- Support our sales team to follow-up on event and marketing leads as needed
- Provide back-up to the CSS team in other processes (servicing and training)
- Participate in and contribute to team meetings and goal setting
- Perform other duties as required

**Knowledge, Skills and Attributes**
- Business administration qualifications
- Working experience in office-based sales support and order fulfilment
- Experience in an international environment (import/export)
- Excellent MS Office knowledge. Experience with Microsoft Dynamics ERP and CRM ideal
- Professional communications skills
- both verbal and written
- Attention to detail and strong problem-solving skills
- Enjoy working with people in a small team environment, a friendly and open-minded person
- Reliable, ability to take the initiative and work independently
- Available to participate in company activities (team workshops, occasional travel)

This is a great opportunity for a skilled administrator who wants to feel valued as part of a successful team.

**Job Types**: Full time, Permanent

Pay: $65,000.00
- $75,000.00 per year

Schedule:

- Monday to Friday

**Experience**:

- product sales support: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person Apply on Kit Job: kitjobau.com/job/3qzozp