Service Manager Multi Franchise (Kirrawee)

**About Tynan Motors**: Tynan Motors, one of Australia's largest and most respected Motor Groups has been established in Australia for over 50 years. We are a multi-franchise dealership and Service Centre representing a growing portfolio of 15 + brands including; Mercedes-Benz, Subaru, Hyundai, Mitsubishi, Suzuki, Chrysler/Jeep/Dodge, Kia, LDV/RAM, MG, Mahindra, Renault, Chery and we have most recently acquired Geely! We proudly employ over 350 dedicated and professional staff across a vast variety of departments and locations covering the Sutherland Shire and Wollongong Region. The opportunities to join our vast team are endless as our company continues to expand; we are always seeking new and motivated individuals to join our team!

**About the Role**: Reporting directly to our Group Service Manager; & working alongside another Service Manager, we are seeking an experienced manager to assist our daily operations of our service centre based in _Kirrawee_!

**Responsibilities**:

- Hands on leading a team of Service Advisors
- Providing outstanding customer service by being the point of contact between the customer and our back of house
- Confidently and accurately communicating to the customer around their vehicle
- Delegating and scheduling of work
- Coaching, developing and assisting your team where required
- Reporting through ERA
- Ensuring the team delivers outstanding customer service and CSI is achieved

**About you**:

- You will be an experienced service manager (or assistant service manager with multi-franchise experience and experience with the above responsibilities)
- ERA/ERA Net/Power Experience
- highly regarded
- You will have proven experience assisting & leading a team
- Exceptional customer service skills
- Strong Organisational and time management skills
- A ability to think on your feet and solve problems quickly
- A reliable, Punctual and hardworking disposition

**Why Tynan?**:

- **Paid Birthday Leave**! Have your birthday day off paid!
- **Loyalty Leave**
- we reward loyalty with additional paid days off!
- Fantastic package & commission structure on offer
- Gain exposure working in a multi-franchise service department
- Join a supportive and collaborative management team
- Fantastic career prospect! Apply on Kit Job: kitjobau.com/job/3qzbbn