Automotive Customer Service Advisor (Kirrawee)

**About us**: Tynan Motors, one of Australia's largest and most respected Motor Groups has been established in Australia for over 50 years. We are a multi-franchise dealership and Service Centre representing a growing portfolio of 15 + brands including; Mercedes-Benz, Subaru, Hyundai, Mitsubishi, Suzuki, Chrysler/Jeep/Dodge, Kia, LDV/RAM, MG, Mahindra, Renault, Chery and we have most recently acquired Geely! We proudly employ over 350 dedicated and professional staff across a vast variety of departments and locations covering the Sutherland Shire and Wollongong Region. The opportunities to join our vast team are endless as our company continues to expand; we are always seeking new and motivated individuals to join our team!

**About the role**: If you enjoy working with people, you like cars, and take pride in delivering a great customer service experience
- then this is the position for you!

As a Service Advisor, you are the main point of contact for our customers who are bringing their car in for a service.

You will be helping them understand what their vehicle needs and ensuring they have a excellent experience from drop-off to pick-up.

This position is based in **Kirrawee.** Working hours are **7:30am to 5:30pm.**
- No experience is required
- we will train you!_

**What You’ll Do**:

- Greet customers in the morning and help them check in for their car service
- Listen carefully to their vehicle concerns
- Act as the customer contact between your customer and our back of house team
- Our back of house team will confirm what maintenance & repair services are required for your customers car
- you will pass this information onto your customer.
- You will explain the work that is to be performed and costs involved
- Keep customers updated throughout the day
- Overall ensure a smooth, positive service experience for every customer

**About you**:

- You will have great interpersonal skills and enjoy speaking with customers!
- You strive to deliver great customer service
- You enjoy working in a fast-paced busy environment
- You will be able to promote certain products that customers may need for their cars
- Strong computer skills and ability to learn new systems
- Able to work 7:30am to 5:30pm on their chosen days of work
- Current NSW Driver's Licence

**Why Tynan Motors?**:

- **Paid Birthday Leave**! Have your birthday day off paid!
- **Loyalty Leave**
- we reward loyalty with additional paid days off!
- A forever growing friendly family run business with over 350 staff
- the opportunities are endless.
- No experience required
- we will train you!
- Join an incredibly stable business that has been in operation for over 50 years
- Work with a fun, supportive team!

**_ Part-time applicants must note their availability on their cover letter._ Apply on Kit Job: kitjobau.com/job/3qziav