Duty Manager (Woolooware)

Are you a hospitality leader with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and love leading teams from the front? The Sharks Group are currently seeking motivated and enthusiastic Duty Managers to join the team in preparation for the highly anticipated opening of Sharks Leagues Club later this year. This is a unique opportunity to be part of the opening journey from the ground up, helping shape the member experience, team culture and operational standards of one of the Sutherland Shire’s most exciting hospitality venues. The Opportunity Reporting to the General Manager – Leagues Clubs, this hands-on role is responsible for overseeing the day-to-day operation of the venue, working closely with the Gaming Duty Managers, and ensuring a protected, efficient and high-quality experience for members and guests. You will be an integral part of the venue leadership team, supporting operations across, food & beverage, events, promotions and member services while helping bring the Sharks experience to life. This is an exciting time to join the Sharks Group as we continue to grow across hospitality, sport and community, with the opening of Sharks Leagues marking a significant milestone for the organisation. About You You’re someone who leads from the front and sets the standard on shift. You thrive being on the floor, supporting your team, engaging with members and guests, and creating a positive and energetic atmosphere. You remain calm under pressure, make confident decisions, and approach challenges with professionalism and a solutions-focused mindset. You take pride in delivering memorable experiences and driving high operational standards every day. Most importantly, you bring energy, accountability and a strong team-first attitude to everything you do. Who We’re Looking For To be successful in this role, you will be confident, personable and a natural leader who thrives in a fast-paced hospitality environment. You will also:
- Hold current RSA, RCG, ARCG, First Aid and CPR certifications
- Have a minimum of two years’ experience in hospitality management or a similar role
- Be self-motivated with a strong team-focused mindset
- Possess excellent leadership and people management skills
- Have a solid understanding of gaming and food & beverage operations, including relevant legislation
- Demonstrate strong written and verbal communication skills, including accurate reporting
- Display sound problem-solving and decision-making abilities
- Be available to work a rotating roster including days, nights, weekends and public holidays If this role sounds like you, we encourage you to apply by submitting your resume and cover letter. We thank all applicants for their interest; however, only shortlisted candidates will be contacted. Apply on Kit Job: kitjobau.com/job/3r3kh1