Automotive Customer Service Advisor (Kirrawee)

About us: Tynan Motors is one of Australia's largest and most respected Motor Groups and has been established in Australia for over 60 years. We are a multi-franchise dealership and Service Centre representing a growing portfolio of 15 + brands including; Mercedes-Benz, Subaru, Hyundai, Mitsubishi, Suzuki, Chrysler/Jeep/Dodge, Kia, LDV/RAM, MG, Mahindra, Renault, Chery and Geely! We proudly employ over 350 dedicated and professional staff across a vast variety of departments and locations covering the Sutherland Shire and Illawarra Region. The opportunities to join our vast team are endless as our company continues to expand; we are always seeking new and motivated individuals to join our team! About the role: If you enjoy working with people, you like cars, and take pride in delivering a great customer service experience
- then this is the position for you! As a Service Advisor, you are the main point of contact for our customers who are bringing their car in for a service. You will be helping them understand what their vehicle needs and ensuring they have a great experience from drop-off to pick-up. This position is based in Kirrawee. Working hours are 7:30am to 5:30pm. We are open to candidates wanting Full Time work OR Part Time work (4 days per week). No experience is required
- we will train you! What You’ll Do:
- Greet customers in the morning and help them check in for their car service
- Listen carefully to their vehicle concerns
- Act as the customer contact between your customer and our back of house team
- Our back of house team will confirm what maintenance & repair services are required for your customers car
- you will pass this information onto your customer.
- You will explain the work that is to be performed and costs involved
- Keep customers updated throughout the day
- Overall ensure a smooth, positive service experience for every customer About you:
- You will have great interpersonal skills and enjoy speaking with customers!
- You strive to deliver great customer service
- You enjoy working in a fast-paced busy environment
- You will be able to promote certain products that customers may need for their cars
- Strong computer skills and ability to learn new systems
- Able to work 7:30am to 5:30pm on their chosen days of work
- Current NSW Driver's Licence Why Tynan Motors?
- Paid Birthday Leave! Have your birthday day off paid!
- Loyalty Leave
- we reward loyalty with additional paid days off!
- A forever growing friendly family run business with over 350 staff
- the opportunities are endless.
- No experience required
- we will train you!
- Join an incredibly stable business that has been in operation for over 50 years
- Work with a fun, supportive team! Part time applicants must note their availability on their cover letter. Please note: only shortlisted candidates will be contacted. Thank you. Apply on Kit Job: kitjobau.com/job/3r3ycc