Sales Consultant (Moe)

At Winning Group, we’re more than a retailer – we’re Australia and New Zealand’s leading experience company. Since 1906, we’ve been a proud, family-owned business, bringing together premium retail, world-class logistics, and cutting-edge technology. Our brands include Winning Appliances, Appliances Online, Winning Services, Rogerseller, Spence & Lyda, Ora, and Andoo. We’re hiring a Showroom Sales Consultant at Winnings who will drive sales and margins by delivering a high-quality, end-to-end customer experience. The role involves using strong product knowledge and commercial awareness to guide customers through purchases, while also handling sales administration accurately. It’s suited to someone who thrives in a premium retail setting and values both performance and excellent service. As a Showroom Sales Consultant, you'll:
- Achieve or exceed all sales, margin targets and KPIs set
- Deliver exceptional customer service via phone, email and face-to-face interactions
- Demonstrate outstanding product knowledge and remain up to date through ongoing training
- Conduct product demonstrations and confidently guide clients through features and benefits
- Prepare detailed quotes and proactively follow up to convert sales
- Liaise with suppliers and third parties (e.g. architects) as required
- Assist with ad hoc duties including greeting and occasional cleaning
- Book installations with Winning Services
- Collaborate with Buying & Supply Chain to request stock purchases
- Release orders to clients in a timely manner
- Organise and process client payments
- Produce accurate product specifications for ordered items You'll have:
- Experience in a customer service and/or sales environment
- Exceptional communication and interpersonal skills
- High level of computer literacy (experience with Google Workspace advantageous)
- Ability to be self-motivated, proactive and results-driven
- A collaborative team player attitude, who radiates positivity!
- Strong interest in kitchen, laundry and bathware appliances
- Commitment to delivering premium customer service
- Professional presentation and grooming standards
- Availability to work a 5-day rotating roster incl. weekends
- The ability to work in our beautiful Chadstone showroom Why Winnings? At Winnings, you’ll join a team where creativity, service, and passion are celebrated. We invest in our people, offering continuous development and genuine career progression opportunities across our growing Group. Our employee benefits include:
- Exclusive staff discounts across all Winning brands.
- Career growth opportunities with pathways into leadership.
- Wellbeing support through our EAP, with availability to access free GP visits and psychology appointments
- Vibrant culture with immersive training, events, and an amazing annual Christmas party. We’re proud to nurture a diverse and inclusive workplace where everyone feels they belong. We welcome applicants from all backgrounds and encourage you to apply if this role excites you. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3qymnk