Service Advisor Moruya
Service Advisor Moruya
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Moruya, Australia -
Posted: less than a week ago
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Description
At AMH Auto Group, Moruya we pride ourselves on providing exceptional service and quality workmanship to our customers.
We are seeking an enthusiastic Service Advisor to join our agile team.
As a Service Advisor, you will be the face of our service department, responsible for ensuring each customer receives outstanding service throughout their vehicle maintenance and repair journey. You will act as the liaison between our customers and our highly skilled service technicians, ensuring smooth communication and efficient workflow.
Key Responsibilities:
Greet customers and assess their service needs promptly and courteously.
Consult with customers regarding vehicle symptoms and recommended maintenance or repairs based on manufacturer guidelines and dealership standards.
Provide accurate estimates of time and cost for services.
Schedule service appointments and manage the service lane efficiently.
Keep customers informed about the status of their vehicles and any changes to the estimated completion time.
Upsell additional services and products as appropriate.
Handle customer inquiries and complaints with professionalism and empathy.
Maintain solid knowledge of all dealership products and services.
Utilise dealership management software for appointment scheduling, invoicing, and maintenance of customer records.
Collaborate effectively with service technicians to ensure vehicles are repaired correctly and on time.
Qualifications:
Previous experience as a Service Advisor in an automotive dealership an advantage but not a requirement.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Customer-focused with a dedication to providing exceptional service.
Ability to work effectively in a fast-paced setting.
The Role:
Fulltime, Monday to Friday (no weekend work)
Room to grow in the business
Industry training opportunities
Staff rewards program
On-the-job training
Pay: From $49,360.48 per year
Work Authorisation:
Australia (preferred)
Work Location: In person Apply on Kit Job: kitjobau.com/job/3rdeiv
We are seeking an enthusiastic Service Advisor to join our agile team.
As a Service Advisor, you will be the face of our service department, responsible for ensuring each customer receives outstanding service throughout their vehicle maintenance and repair journey. You will act as the liaison between our customers and our highly skilled service technicians, ensuring smooth communication and efficient workflow.
Key Responsibilities:
Greet customers and assess their service needs promptly and courteously.
Consult with customers regarding vehicle symptoms and recommended maintenance or repairs based on manufacturer guidelines and dealership standards.
Provide accurate estimates of time and cost for services.
Schedule service appointments and manage the service lane efficiently.
Keep customers informed about the status of their vehicles and any changes to the estimated completion time.
Upsell additional services and products as appropriate.
Handle customer inquiries and complaints with professionalism and empathy.
Maintain solid knowledge of all dealership products and services.
Utilise dealership management software for appointment scheduling, invoicing, and maintenance of customer records.
Collaborate effectively with service technicians to ensure vehicles are repaired correctly and on time.
Qualifications:
Previous experience as a Service Advisor in an automotive dealership an advantage but not a requirement.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Customer-focused with a dedication to providing exceptional service.
Ability to work effectively in a fast-paced setting.
The Role:
Fulltime, Monday to Friday (no weekend work)
Room to grow in the business
Industry training opportunities
Staff rewards program
On-the-job training
Pay: From $49,360.48 per year
Work Authorisation:
Australia (preferred)
Work Location: In person Apply on Kit Job: kitjobau.com/job/3rdeiv
Highlights
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Company nameAMH Auto Group -
Job positionService Advisor Moruya
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Service Advisor Moruya has been posted in the Mogo Legal & Consulting category on Locanto.
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