Administration and Operations Manager (Warana)

My client is looking for a highly dedicated Administrative and Operational Manager to join their team in Warana. In this casual position, you’ll play a key role in managing the workforce of a growing and highly reputable bond cleaning company based here on the Sunshine Coast. Your current company Is a growing Commercial bond cleaning business with 20 years of experience on the Sunshine Coast looking to secure their newest long-term Operational and Business Development Administrator. With the company looking to grow, the business owner is needing someone to take the reins of operational and administrative tasks to allow for founder-led growth and long-term scale. Key Responsibilities
- Use comprehensive smart work management software such as ServiceMate or ConnectTeams, to organise and deploy staff across jobs, track hours, manage documentation and compliance, submit invoices, etc. This is Essential
- Coordinating staff schedules, job allocation, and workflow management.
- Handling customer enquiries and maintaining professional client communication.
- Supporting business development and commercial growth initiatives using outbound email marketing and sales initiatives.
- Assisting with invoicing, data entry, and record management using QuickBooks. This is essential.
- Monitoring job progress and assisting with operational problem-solving.
- Maintaining organised systems and improving administrative processes.
- Supporting management with general business operations and coordination.
- Taking ownership of tasks and contributing to overall business efficiency and growth.
- Assisting in maintaining a productive, accountable, and professional workplace culture. The Ideal Candidate
- Driven, reliable, and aligned with a high-performance, growth-focused business environment.
- Previous experience managing workforces within trade or service-based businesses.
- Strong communication skills with a professional and confident phone manner.
- Confident using technology, systems, and software such as ServiceM8, ConnectTeams, and QuickBooks.
- Commercially minded with an understanding of marketing, business development, and customer service.
- Able to coordinate staff, scheduling, workflow management, and day-to-day operations effectively.
- Capable of hitting the ground running with minimal oversight or micromanagement
- make this role your own.
- Exceptionally self-driven, resourceful, and solutions-focused.
- Able to work independently, solve problems, and take initiative without constant supervision.
- Genuinely motivated to contribute to the long-term growth and success of the business.
- Interested in progressing from a part-time role into a long-term full-time position.
- Passionate about helping improve systems, culture, operational efficiency, and company growth. What We Offer
- Competitive casual pay rate of $40 per hour.
- 25 hours per week initially.
- 6-week trial period with clear performance expectations and mutual fit assessment.
- Strong pathway to transition into a full-time role in the near future based on performance.
- Future bonus structures linked to business development initiatives, client acquisition, and revenue growth outcomes.
- Genuine long-term career progression into operations, management, and leadership roles.
- Direct involvement in shaping systems, processes, and scaling the business.
- Dynamic role across administration, operations, and business development.
- Strong opportunity to build a long-term career rather than a short-term job. Alignment between personal growth, performance, and company success.
- Sunshine Coast-based role with strong local business engagement and presence.
- Opportunity to significantly influence business growth, culture, and direction. How to apply
- Submit your application with an attached cover letter here or alternatively email your resume directly to rec••••••••@sunshinecoastrecruitment.au.
- Referrals are welcome Apply on Kit Job: kitjobau.com/job/3q5t79