Receptionist/office Manager Caribbean Resort Mooloolaba

We are seeking a suitably experienced staff member for the position of Receptionist/office manager, to join our hospitality team in Mooloolaba. This casual or part time position will have you playing a key role in ensuring our guests have a wonderful stay at Caribbean Resort through your warm hospitable manner and customer service. The successful candidate will have: o No less than 12 month's relevant hotel and/or holiday apartment guest experience in a similar role. This is essential. o Experience with hotel Property Management Systems (PMS) (such as REI
- Resly etc would be an advantage) o Ability to work on your own initiative and without supervision o Be well presented & have a welcoming personality o A professional customer-focused approach and the ability to convert enquiries into Bookings. o Experience in problem-solving and conflict resolution o Proficiency in Microsoft Outlook, Word and Excel using the Windows 11 software. o An ability work under pressure and complete daily office duties on time o Flexibility to work a range of shifts, including weekends and public holidays is essential. o Australian work authorisation is required for this position. Position's duties overview: o Arrange/Manage guest bookings from all sources, wholesale and direct. o Inspecting and preparing arrival rooms and checking rooms on guest departure o Setting cleaning rosters o Maintaining guest accounts and receipting payments within our PMS o Develop and maintain team spirit – be a team player. This job has a small physical aspect to it so you will need to be active, physically fit and willing to undertake some external tasks when they arise. Our preferred candidate will have to ability to commit to a long-term role with Caribbean Resort Mooloolaba. is ready to start and has the necessary job skills and experience. What we offer § Market-competitive salary based on the casual hospitality award MA00009 and over award payment for the right applicant. 20
- 30hours per week § A supportive and collaborative work environment § Additional training to up-skill into our PMS operating system § Flexible work arrangements of shifts, days of the week and weekends is offered. About us: Our apartment complex is rated 4 stars and is located on Brisbane road, Mooloolaba. If you are excited about this opportunity and would like to join our team, please apply now through Seek. Apply on Kit Job: kitjobau.com/job/3qeg27