Coordinator (Bokarina)

Description

**The prospect**

IFYS has an exciting opportunity for a **_Coordinator _**to join the Specialist Homeless Service team.

The **_Coordinator_** provides daily onsite leadership to the team within the IFYS adult Specialist Homeless Service and the Emergency Relief Program.

Reporting to the Operations Manager
- Housing & Accommodation Services, this role ensures that service delivery is responsive to the evolving needs of residents, promotes contemporary best practice within the team, and contributes to the broader strategic direction of the organisation.

**What’s on Offer?**
- Permanent full-time position, based in Bokarina
- Salary base of $97,377 per annum + superannuation
- IFYS is committed to gender pay equity
- Excellent not for profit salary packaging options (package up to $15,900 per FBT year)
- Training opportunities including Therapeutic Crisis Intervention, Preventing Child Sexual Exploitation and Sanctuary training
- Respectful & supportive work environment with direct mentorship from the Operations Manager
- Free access to the CALM Premium App for you and immediate family and Flight Centre personal travel discounts
- Access to the Employee Assistance Program (EAP)

**Key responsibilities**
- Provide supervision, mentoring and support to staff, students and volunteers
- Promote teamwork, respect and a culture of continuous learning and improvement
- Develop and maintain effective working relationships with a broad range of stakeholders and services, across a variety of sectors
- Manage all aspects of the program including oversight of the temporary accommodation and support needs of clients
- Ensure timely and accurate completion of administrative duties, human resources functions, reporting of service delivery performance indicators, and finance requirements and reporting
- Maintain culturally safe, trauma informed, therapeutic practice framework for both staff and clients

**Skills and requirements**
- Experience as a Coordinator in Homelessness or similar
- Proven ability to lead and mentor a team
- Exceptional relationship-building skills with stakeholders
- Robust administrative and organisational abilities
- A high level of computer and systems literacy
- Tertiary qualification in a related field (desirable)

**Essential requirements**
- A QLD Working with Children Blue Card or have applied for one
- Current valid QLD driver’s license with no restrictions
- As part of our recruitment process we do a number of history screenings including a Licensed Care Suitability check (LCS2) and a National Crime Check

**Other requirements**
- If progressed after interview stage, you will be requested to provide the details of two line managers to provide reference checks (this must include your current employer)

**Why IFYS?**

At IFYS, our overarching goal is to foster an workplace that nurtures the growth and development of all individuals who access our services. We strive to ensure that those who engage with our services feel valued, supported, and inspired. Equally vital is our commitment to cultivate the same sense of well-being among our dedicated staff members.

We firmly believe that our most valuable asset is our people, and as such, we continuously assess and enhance our framework of support. We readily implement current practices and procedures, such as the Sanctuary Model of Care, which actively promotes emotional, social, moral, and physical well-being for both our staff and clients.

If you would like further information on this role or would like to talk to a Recruitment Officer, please call (07) 5438 3000 and ask to speak to Ameena in the Recruitment team.

**Closing Date: 5:00pm Sunday 13th July 2025**

Role Type

On-site
- Permanent
- Full-time
- Mid-level

Pay Rate

97376 AUD
- 97377 AUD (Annum)

Company Overview

At IFYS, our overarching goal is to foster an environment that nurtures the growth and development of all individuals who come into contact with us. We strive to ensure that those who engage with our services feel valued, supported, and inspired. Equally vital is our commitment to cultivate the same sense of well-being among our dedicated staff members. Apply on Kit Job: kitjobau.com/job/3qzdf1