Part-time E-commerce Fulfilment & Customer Service …, Moorabbin

**DESIGNSTUFF** is a growing online retailer supplying Australian customers with premium designer homewares, including our in-house labels DSIGNSTUFF and ENKEL Studio. Our success is built on a small but dedicated team that thrives on collaboration, a can-do attitude, and strong team spirit.

We are currently looking for a **Part-Time E-Commerce Fulfilment & Customer Service Coordinator** to support our day-to-day operations. This is a hands-on and varied role ideal for someone who enjoys working across order fulfilment, warehouse operations, and customer service in a fast-paced environment.

**About the Role**: **E-Commerce Order Fulfilment**
- Pick, pack, and dispatch customer orders with care and attention to detail
- Receive, check, and process incoming stock
- Assist with inventory management and stock replenishment
- Ensure orders are fulfilled accurately and efficiently

**Warehouse Operations**
- Maintain an organised, clean, and effective warehouse environment
- Replenish shelves and support stock organisation
- Assist with general operational and warehouse tasks as required
- Support the team in keeping day-to-day operations running smoothly

**Customer Service**
- Assist customers with **Click & Collect** orders
- Help resolve customer queries and provide exceptional customer experiences
- Support communication with customers regarding orders and deliveries

**About You.**We’re looking for someone who is: ✔ Customer-focused
- Friendly, professional, and solution-oriented✔ Detail-driven
- Strong attention to detail and accuracy across fulfilment and operational tasks✔ Proactive
- A self-starter who takes initiative and thrives in a fast-paced environment✔ A team player — Comfortable working independently while contributing to a small team✔ Adaptable and flexible
- Happy to work across warehouse, fulfilment, customer service, and operational tasks✔ Highly organised
- Strong time-management and problem-solving skills

**Skills & Experience**Experience in **customer service and/or online retail** is a plus, but not essential
- we’re happy to train the right person! Strong **problem-solving** and **time-management** skills are however a must. Prior experience with logistics and eCommerce platforms like Starshipit, Cin7, or Shopify is valued.

**Why Join Us?**A fun, dynamic, and supportive team environment
- Opportunity to grow and develop within a small but passionate team
- Work with premium designer products and leading homeware brands
- A role where your ideas and contributions are recognised and valued
- Employee discount

Pay: From $26.00 per hour

**Benefits**:

- Employee discount

Work Location: In person Apply on Kit Job: kitjobau.com/job/3qza8r