Telstra Retail: Customer Service & Sales Consultant …, Moranbah

Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience. Responsibilities
- Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
- Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
- Use consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
- Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals. Salary and Benefits
- 12% superannuation.
- 10% variable remuneration (eligibility, calculation and payment determined by Variable Remuneration plan’s rules; first 2 months guaranteed while you learn on board).
- Generous discounts: 30% off Telstra services and exclusive offers with over 240 partners.
- Leave options: 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, and ability to purchase up to 4 weeks of additional leave.
- Flexibility: versatile working hours.
- Recognition and rewards: monthly performance rewards and recognition programs.
- Inclusive culture: diverse and inclusive team. Qualifications
- Great communication skills; natural at connecting with people.
- Solution‑oriented approach; thinking on feet and tailoring solutions for each customer.
- Sales drive; motivated to achieve and exceed sales targets and KPIs.
- Passion for learning; eager to grow and develop skills.
- Resilience and positivity; can‑do attitude, even when busy.
- Customer‑facing experience: previous experience is a plus but not required. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rfmaz