Manager - Business Support Services (Morwell)

Make a real impact through inclusive employment Latrobe Valley Enterprises (LVE) is a not‑for‑profit organisation with more than 50 years of experience creating meaningful, sustainable employment opportunities for people with disability. Through strong commercial practices and a genuine focus on our people, we remove barriers to employment and help individuals thrive at work and in the community. We are now seeking an experienced and values‑driven Manager – Business Support Services to lead one of our key business units. About the role Reporting to the General Manager Operations, you will have end‑to‑end responsibility for the leadership, performance, and day‑to‑day management of the Business Support Services unit. This is a hands‑on leadership role where you will balance commercial outcomes, people leadership, safety, and supported employment principles, ensuring services are delivered safely, efficiently, and to a high standard. Key responsibilities
- Lead, supervise, and support a diverse workforce, including employees with disability, fostering capability, resilience, and engagement
- Plan and coordinate work to ensure timely, high‑quality service delivery
- Ensure compliance with workplace health and safety, organisational policies, and quality standards
- Oversee operational administration including rostering, timesheets, leave, and employment records
- Manage incidents, investigations, reporting, and escalation requirements
- Monitor KPIs, prepare operational reports, and contribute to budgeting and cost control
- Identify and implement continuous improvement initiatives
- Work collaboratively with Finance, Sales & Marketing, and other operational leaders
- Act as the first point of escalation for operational and people‑related matters
- Represent LVE positively with internal and external stakeholders What you’ll bring Essential:
- Proven experience managing an operational or administrative business unit
- Experience in disability services or supported employment
- Sound understanding of workplace health and safety responsibilities
- Experience with operational administration, reporting, and workflow management
- Strong organisational, communication, and decision‑making skills Desirable:
- Certificate IV in Disability Support What we offer
- Purpose‑driven work with genuine community impact.
- Supportive and inclusive workplace culture.
- Ongoing role based at Morwell Head Office.
- Full time and part time considered. How to apply If you’re a capable leader who enjoys managing teams, improving operations, and making a real difference, we’d love to hear from you. ???? Apply via Seek with your resume and a brief cover letter outlining your suitability. Apply on Kit Job: kitjobau.com/job/3q5t2q