Customer Service Coordinator Morwell

About us

Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC.

The next step in your career starts here

Permanent, full time position

Monday
- Friday, 8-hour day working within the core Branch hours of 7am
- 5pm

Grow your career at Coates!

As the first point of contact for customers at our Morwellbranch, your number one goal will be to ensure that our customers receive the best possible service with their equipment solutions.

You’ll enjoy variety in your role including:

Generating hire schedules, quotes, and invoicing

Coordinating equipment deliveries, transfers, pick-ups, repairs & breakdowns

You may also occasionally need to assist customers and colleagues in the yard with loading equipment

What you’ll get in return

We provide our team with a wide range of perks and advantages, including:

Development and career progression pathways

Access to our employee discounts, advantages and wellbeing program

Purchased additional leave program

Novated leasing and salary sacrifice

12 weeks Paid Parental Leave in addition to government parental leave scheme

Volunteering opportunities through the Coates Foundation

What you’ll bring to the role

Previous face-to-face customer service experience

A desire to provide amazing customer experience

General computer skills (MS Word, Excel, Outlook)

Capability to learn and absorb technical information

If you’ve got an interest in the construction, mining, or engineering industries, then we can teach you everything you need to know about equipment hire.

Looking for more reasons to join Coates?

At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.

We’re proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs.

But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all.

Coates. Equipped for you. Apply on Kit Job: kitjobau.com/job/3r4f80