Senior Administration Assistant/Administration Assistant …, Mount Waverley

We are an energetic and invested team of physiotherapists, exercise physiologists, allied health assistants and administrative staff working together to deliver outstanding services in an environment where patients and families feel welcome, safe and in expert hands. We are looking for a senior administration assistant or administration assistant (depending on experience) to join our fun and collaborative team. At Neurological Rehabilitation Group, you will be supported to learn and develop the tools to thrive in your career while working with a highly skilled team that love what they do. This role presents an opportunity for those who love working in administration who are looking for either a full time or part time role, people looking for a place to grow and learn, as well as students looking to balance study and work. If you are looking for meaningful work and to make a genuine impact on people's lives, then this is the job for you. What we do: We provide an individualized, person-centred service to a range of neurological and vestibular clients and are leaders in concussion management which falls within the thriving vestibular service. Our community is important to us, and we take pride in assisting them to achieve their goals and functional potential in a professional, supportive and fun workplace. Our primary location is in Mount Waverley with purpose-built rooms in both Mount Waverley and Ivanhoe and consulting rooms in St Kilda. We work in a large open environment where we create a feeling of community among staff and clients and take pride in providing our patients with the best care possible. Who we are: An NRG team member embodies our values of Versatile, Invested and Passionate and demonstrates behaviours that align with these company pillars in everyday practice. We are committed to embracing the individuality of each staff member and client and demonstrate agile thinking to help them achieve their best. We are curious life-long learners who share our strengths and collaborate amongst colleagues, families and other health professionals to leverage our expertise. We love what we do, and we make work fun! About the team and the role: Our Administration team are vital to our practice – they are the first people that our patients talk to on the phone and see as they walk through the door. The administration team consists of a Practice Manager, Administration Leads, Senior Administration Assistants and Administration Assistants who are supported by the General Manager and Principal Physiotherapist. We pride ourselves on having good customer interaction and ensuring that our patients feel at home which starts with the administration team. The Administration Assistant role will entail managing phone calls and patient bookings as well taking payments and managing the funding of patients. This will require exceptional communication skills with a wide range of stakeholders, high level multitasking ability and proficient computer skills. The Senior Administration Assistant holds the same roles as the Administration Assistant, but they are also responsible for additional duties related to financial management, such as remittances and invoice payments, and staff training, supervision and development. Someone with attention to detail, that is motivational, approachable, patient and has excellent communication skills would be well suited to this role. This role would be based primarily at our Mount Waverley site. What we are looking for: We are looking to find someone who is the right fit for our team. Our ideal candidate will be passionate about the work they do as well as being an enthusiastic member of a team. They will show their versatility in an ever changing and high speed work environment, and become invested in the ideals of the business and the work they are doing as well as the team that they are entering. We will consider applicants looking for both full time or part time employment, and are recruiting to either a senior administration assistant or administration assistant role, depending on skills and experience. Why join us: Flexibility:
- You will have the option of flexible hours Team culture:
- The culture at NRG is built on our values:
- We are Versatile and our flexible workplace encourages you to be your best self
- We are Invested in our team and support growth individually and collectively
- We are a Passionate team that genuinely love what we do and doing it together
- Fun and supportive administration team fostering learning and team collaboration
- Access to our Employee Assistance Program
- Regular social functions
- Regular practice wide workshops and team building activities Supervision structure:
- We have a tiered approach to support with a practice manager, administration leads, senior staff and administration staff to provide optimal support both personally and professionally. We provide: Annual reviews, monthly supervision, team meetings, and daily huddles as well as informal support and team collaboration whenever required Development and career progression opportunities:
- Senior support to explore specific areas of interest and develop skills to support progression For further information or a copy of the position description, please contact Tamica Sturgess on 9803-7755 or @neurorehab.com.au Please submit a cover letter along with you CV as part of the application. Applications submitted without a cover letter will not be considered. Applications will be reviewed as they are received, and interviews may occur prior to closing of the job advertisement date. Some testimonials from our Staff: "NRG is a lovely, inviting experience that always puts a smile on your face. It is a rewarding place to work, giving you the chance to interact with the best people and thrive in your environment. While it is a high intensity place to work, it is also fun, fast paced place that is always putting you first. Both the staff at NRG and the clients we see are nothing but beautiful; always welcoming everybody into the building and willing to go the extra mile to support the community" Lachie and Rose
- Admin Team Members “Working at NRG is a very positive and rewarding experience. Every staff member at NRG, from all clinicians to admin, strive to provide the best care for every client that comes into the clinic. It is special to know that you are making a positive impact on an individual’s rehab and helping them work towards and achieve their goals. All the staff at NRG are always willing to help each other out or have a chat about things during the workday or on lunch breaks. This culture within the team makes it easy to come to work, as it is reassuring to know that everyone is positive and open to helping out” Damon – Allied Health Assistant Over the last four years I have been lucky enough to work alongside an amazing group of clinicians and reception staff at the Neurological Rehabilitation Group. I have never experienced such a supportive, engaging, fun and rewarding workplace; and would highly recommend this workplace to others! Tessa
- Senior Physiotherapist Apply on Kit Job: kitjobau.com/job/3qe8wm