Quality Inspector City Of Monash, City of Monash

We are seeking a proactive and detail‑driven Quality Inspector to join our Aftersales team. Reporting to the Aftersales Team Leader, you will play a key role in supporting the technical quality of products and ensuring inspection standards are consistently applied across the CRC (Customer Repair Centre).

This role is well suited to someone with strong technical capability, a passion for quality, and the confidence to collaborate across local and global stakeholders to drive continuous improvement.

Key responsibilities

Conduct product inspections in line with established quality criteria and inspection procedures

Develop and improve inspection and test procedures for new and existing products

Identify, document, and report product defects, non‑conformities, and deviations from quality standards

Monitor inspection trends and quality metrics to support quality improvement initiatives

Compile, analyse, and assist with reporting of quality data and performance metrics

Train and upskill new and existing team members in inspection, testing, and diagnostic procedures

Support root cause analysis and contribute to corrective and preventative actions

Collaborate closely with Quality Engineering and other stakeholders locally and offshore (including Asia‑based teams)

Maintain accurate and complete inspection records and documentation

Participate in calibration and maintenance of inspection tools and equipment

Ensure compliance with occupational health and safety (OH&S;) standards and promote safe working practices

Skills and experience

Minimum 2 years’ experience in quality inspection, quality control, or a related engineering environment

Solid attention to detail and the ability to consistently identify issues and non‑conformances

Proven analytical skills with the ability to interpret inspection data and identify trends

Sound understanding of quality control methodologies and tools (e.g. ISO standards, Six Sigma)

Experience preparing inspection reports, quality metrics, and non‑conformance documentation

Strong communication and interpersonal skills, with the ability to work across multiple stakeholders

Familiarity with mechanical systems and components such as motors, gears, and bearings (desirable)

Understanding of power tools or similar consumer products (highly regarded)

Ability to manage multiple priorities in a energetic, fast‑paced environment

A proactive mindset with a robust focus on continuous improvement

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