Flexible Library Assistant — Customer Service & Tech Skills …, Mount Isa

About the business Mount Isa City Council provides employment for approximately 200 employees in a variety of full time, part time, contractual and casual positions. These positions cover the full scope of Council operations from administration, financial, professional and technical roles to operational positions within the various sections. About the role To assist the City Library in the provision of an efficient and high standard of service to the Library’s clientele to ensure an effective flow of information is provided to the community. Please read the Position Descriptionfor further information on the role. Council’s City Library is open 6 days a week with a rotating roster for Saturday work requirements. To be successful for the position, you will be a motivated individual with flexible availability to cover a range of shifts from Monday to Saturday. About You •Experience working within a library, customer service, community services or public facing environment would be desirable •Have excellent customer service skills and the ability to handle conflict in an unassuming manner and be solution focused. •Demonstrated digital and administrative skills including experience using Microsoft Office applications, library management systems such as Libero, and the ability to learn new technologies and digital platforms. •Ability to work in a small team effectively and share relevant information with other team members. •A genuine interest in community engagement, literacy support, customer service and public library services. •Time management skills with the ability to meet deadlines. •Required to always maintain privacy and confidentiality and the ability to exercise discretion in a professional manner essential. •Basic numeracy skills. •The ability to understand Council policies, procedures and information systems. •Current Working with Children Blue Card or ability to obtain prior to commencement. •Current QLD “C” class Driver’s Licence or ability to acquire a licence prior to commencing in the role. What's in it for you? When joining Mount Isa City Council, you are provided with pathways and opportunities to grow and achieve your potential. Eligible employees can access our Employee Assistance Program, elect to join our free Immunisation Program, and enjoy sporting reimbursement opportunities. Full-time employees receive 5 weeks annual leave (pro-rata for part time employees) to enjoy time outside the workplace! HOW TO APPLY
- Fill out Application Form
- Submit through Seek, or
- Current Opportunities | Mount Isa City Council, or
- Email Human Resources on **@mountisa.qld.gov.au Please note that:
- Council undertakes a range of checks and assessment methods to assist in selection, including criminal history checks, pre-employment medical etc.
- Mount Isa City Council is an Equal Employment Opportunity employer. Council strongly encourages all suitable applicants to apply for this role.
- Applicants must be eligible to live and work within Australia.

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