Case Manager- Make a difference in Rural and Remote …, Mount Isa

Overview Centacare North Queensland is a not-for-profit organisation that provides counselling, family support, mediation, family dispute resolution, disability services, education and courses, crisis housing and homelessness support, youth services, community engagement and NDIS services. We service the North Queensland community from offices in Townsville, Ayr, Bowen, Mt Isa, Cloncurry, Longreach and Normanton. Benefits You Will Enjoy
- Salary $88,099.44
- $94,791.84 plus $2,500 pa above award allowance (SCHADS L4)
- Salary packaging benefits up to $15,900 plus $2,650 entertainment allowance with Eziway Salary Packaging
- 5 weeks annual leave pa + 17.5% leave loading (1 extra week)
- 1 day birthday leave
- Sign‑on bonus of $200
- Investment in professional development and training including practice supervision
- Extra loyalty leave – 1 additional week of paid leave at 5 and 6 years of continuous service
- Bonus leave when you reach the top pay point within your level
- Well‑being support including Medibank discounts and access to the Sonder Well‑being app
- CCNQ covers Queensland Blue Card and NDIS Worker Screening Card Description This position provides an assertive outreach model to individuals and families who are homeless or at risk of becoming homeless, including provision of information, referral, advocacy support and linking participants to services to enhance their quality of life and status in the community through ensuring access to secure housing options. Responsibilities
- Case management support appropriate to the program target group and develop early intervention strategies to engage participants to achieve both program and individual goals.
- Undertake intake, triage and initial assessment to determine level of risk, urgency and program eligibility, prioritising high‑risk or crisis presentations in accordance with service guidelines.
- Ensure electronic data systems are utilised to record and maintain participants’ personal information in accordance with service agreements, legislation and program policies and procedures.
- Contribute to the development and maintenance of relevant community partnerships via networking, actively promoting other stakeholders through referrals and promotion of Centacare NQ’s programs.
- Attend and participate in meetings, professional supervision and professional development.
- Undertake outreach and community engagement activities as required.
- Program development and implementation including contributing to planning and provision of community education and support.
- Comply with legislation (including Workplace Health and Safety, Privacy and Equal Employment Opportunity), service agreements and Quality Management System requirements. Skills and Experiences
- Degree level qualification in Social Work, Human Services or Behavioural Sciences OR Certificate level 4 or higher qualification in the community sector plus at least two years’ experience working within a case management framework in a relevant field, including experience in culturally appropriate community work, assessment and referral.
- Excellent written and verbal communication skills as well as strong analytical skills.
- A current Driver's Licence.
- Currently hold, and/or eligibility to obtain and maintain, both a Disability Worker Screening and a Working with Children Blue Card. Desirable
- Experience in group facilitation.
- Experience working as part of a large and multi‑disciplinary team.
- Willingness and ability to work outside normal office hours as determined by Manager or Coordinator of Homelessness Services, in accordance with the SCHADS Award.
- Relevant experience in the Social or Community Service sectors or within a Not‑For‑Profit or Faith Based organisation. Equal Opportunity Centacare North Queensland is a Child Secure and Equal Opportunities Employer. People from diverse backgrounds including Aboriginal and Torres Strait Islander people, people with a disability, and people from culturally and linguistically diverse backgrounds are encouraged to apply. Applicants must have appropriate work rights in Australia. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3r7vt6