Senior Medical Receptionist And Administration Officer …, Mount Isa City

About the Role Gidgee Healing is seeking an experienced Senior Medical Receptionist / Administration Officer to join our team. This is a key front‑of‑house role in a busy, fast‑paced clinical environment. You will provide high‑level reception and administrative support, ensure accurate patient and Medicare processes, and support the training and coordination of reception staff. Key Responsibilities
- Deliver a high standard of customer service at reception in a rapid‑paced clinic environment
- Coordinate appointments, patient flow, phone enquiries, and daily clinic lists
- Ensure accurate client data entry
- Support and train Medical Receptionists
- Assist with general administration, records management, reporting, and coordination tasks
- Maintain confidentiality and comply with organisational policies and procedures
- Contribute to continuous quality improvement and a positive team culture About You You will bring:
- Strong attention to detail and a high level of accuracy
- Proven ability to manage competing priorities in a busy workplace
- Experience in medical reception and health administration
- Confidence in patient information systems
- The ability to guide, support, and train staff
- Excellent communication and customer service skills, including culturally appropriate communication Essential Requirements
- Certificate III in Medical Reception, Business Administration, or equivalent experience
- Previous experience in a senior medical reception or similar health administration role
- Strong computer skills, including medical records systems and MS Office
- Satisfactory Police Check and Blue Card (or willingness to obtain) Desirable
- Experience working in an Aboriginal Community Controlled Health Organisation
- Knowledge of primary health care environments Why Join Gidgee Healing?
- Be part of a community‑controlled organisation making a real difference
- Work in a supportive, culturally respectful team Any queries please contact HR by email at Apply on Kit Job: kitjobau.com/job/3rpod9