Customer Service Courtesy Driver (Mulgrave)

Join Mercedes-Benz Waverley, one of the nation's most successful dealerships, and leave a lasting impression on every customer! As a Customer Service Concierge Driver, you will play a key role in supporting our Service Department's delivery of exceptional service to our VIP customers by managing the logistics of service vehicle pick-up and drop-off. On offer:
- Base salary plus commissions
- Full-time permanent role offering job security
- Drive stylish luxury vehicles daily
- Excellent career growth opportunities across the group
- Work with a supportive team and great culture
- Enjoy Patterson Cheney Cars & Trucks group discounts, including Recent and Used vehicles, servicing, and parts
- Secure employment with a strong, growing family-owned business
- Access an Employee Assistance Program
- Experience the variety that the role provides Key Responsibilities:
- Act as the dealership ambassador, representing the Mercedes-Benz brand professionally and enthusiastically.
- Pick up and drop off service vehicles from our VIP customers’ home or workplace locations.
- Deliver loan vehicles to customers while ensuring seamless handovers and vehicle walk-arounds.
- Return serviced vehicles to customers promptly and efficiently.
- Maintain excellent communication with customers throughout the process, ensuring their needs are met and expectations exceeded.

About you:
- Excellent customer service skills with the ability to communicate effectively.
- Love to drive and enjoy providing exceptional customer service?
- Full driver’s license and the ability to drive long distances.
- Competence in operating a smartphone or iPad for navigation and communication.
- A passion for providing a top-tier customer experience. How do I apply? Click Apply below to submit your application. The successful applicant will be required to undertake a National Police Check.

Mercedes-Benz Waverley is part of the Patterson Cheney Group and employs approximately 1000 team members. We are proud to be one of Australia's largest automotive businesses with multiple brands (Mercedes-Benz, Toyota, Isuzu UTE, Mahindra and multiple truck brands). We have served our customers since 1915, and our success has been built on a strong foundation of customer service. With strong independent family business values and behaviours, we emphasise enjoying our work.

We take pride in being an equal prospect employer, seeking to employ qualified candidates of any gender, race, religion, or age who are authorised to work in Australia. We will not be taking agency candidates. Apply on Kit Job: kitjobau.com/job/3qbyn9