Retail Manager (Sandy Hollow)

Pearl Energy is a growing Australian petroleum retail business providing customers with quality fuels, lubricants, automotive products and convenience-store services. Our Sandy Hollow service station supports local customers, motorists and travellers by offering fuel, retail products and a reliable customer service experience.

SPIM Pty Ltd, Sandy Hollow Servo is seeking an experienced and motivated **Retail Manager (General)** to manage the daily operations of our Sandy Hollow service station and convenience retail outlet.

**About the Role**: **Key duties and responsibilities include**:

- Manage and control the daily operations.
- Determine and maintain the appropriate product mix, including fuels, lubricants, automotive products, convenience items, food and beverages.
- Monitor stock levels, arrange ordering and ensure adequate inventory is available to meet customer demand.
- Implement purchasing, pricing, sales and promotional strategies in line with business requirements.
- Promote convenience-store products and other services offered by the business.
- Ensure high standards of customer service, including assisting customers with product enquiries and resolving complaints professionally.
- Maintain accurate records of stock, sales, cash handling, banking and financial transactions.
- Prepare budgets, monitor expenses and support the profitability of the retail outlet.
- Recruit, train, roster, supervise and performance-manage retail staff.
- Ensure staff follow company procedures, customer service standards and workplace policies.
- Maintain compliance with occupational health and safety requirements, food safety procedures, fuel-site safety standards and other relevant regulations.
- Ensure the premises, forecourt, fuel pumps, retail areas and storage areas are clean, safe and well presented.
- Liaise with suppliers, contractors and management regarding stock, maintenance, pricing and operational issues.
- Prepare reports for management on sales, staffing, stock, customer feedback and store performance.

**To be considered for the role, applicants should have**:

- Minimum 1 year of relevant experience in retail management, service station management, convenience retail, fuel retail, hospitality retail or a similar customer-facing business.
- Strong knowledge of stock control, ordering, merchandising and retail sales operations.
- Ability to supervise, train and lead staff in a busy retail environment.
- Good understanding of cash handling, sales reporting and basic budgeting.
- Strong customer service and communication skills.
- Ability to work in a fast-paced workplace, including weekends, public holidays and varying shifts as required.

**How to Apply**

Please submit your resume outlining your relevant retail management experience.

Pay: $80,000.00 per year

Work Location: In person Apply on Kit Job: kitjobau.com/job/3qgnp0